- Report: #1119192
Complaint Review: Hertz Australia - Brisbane Internet
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Author Not Confirmed
Why?
Hertz Australia
Brisbane, 4000 Internet, Australia
Web:
www.hertz.com.au/rentacar/hire-a-car/australia
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Hertz Australia Extortionate admin fee for providing my details to traffic infringement authority Brisbane Internet
several months after I hired a Hertz rental car at the Brisbane Airport in Quensland Australia I was billed for $36 without any invoice or explanation
Upon ringing the customer services depatrment I was told this was the admin fee they charge for handing out your drivers information to traffic authorities if you incurr a traffic infringement notice- a fee that is never mentioned on car pick up.
This is a rediculous amount of money to pay and I object to having money deducted from my credit card without an invoice or explanation. It also indicates the company has retained my credit card information after I boked online.
