- Report: #467419
Complaint Review: Heward Packard - Charlotte North Carolina
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Heward Packard
3000 Hanover Street Palo Alto, California 94304-1185 Charlotte, 28214 North Carolina, U.S.A.
Phone:
650-857-1501
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Heward Packard Faulty tx 1000/ tx 2000 series laptops Palo Alto California
Like many other disgruntal HP customers, i purchased a hp pavillion tx1000 tablet pc for colledge. After a year and a half the wifi chip wasent being detected, then eventually that changed to no display showing. After doing some research it turns out that Hp have been using fault mother boards in their laptops, they did a recall or extended warrenty on the DV series laptops.
which symtoms are displayed on this webpage directly from hp for the recall
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277
The tx series laptops have the same exact motherboard as the recalled DV series and their for they have the same exact problems as them, yet HP refuses to acknowedge this, and refuses to take care of this problem. So a warning to all out their about Heward Packard products, dont buy them!!!!!
For the ones that already have dead tx 1000 / tx 2000 laptops i have started a petition so please sign it so HP can no longer ignore us!!!
(http://www.petitiononline.com/deadhptx/petition.html)
Kenneth
charlotte, North Carolina
U.S.A.
which symtoms are displayed on this webpage directly from hp for the recall
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277
The tx series laptops have the same exact motherboard as the recalled DV series and their for they have the same exact problems as them, yet HP refuses to acknowedge this, and refuses to take care of this problem. So a warning to all out their about Heward Packard products, dont buy them!!!!!
For the ones that already have dead tx 1000 / tx 2000 laptops i have started a petition so please sign it so HP can no longer ignore us!!!
(http://www.petitiononline.com/deadhptx/petition.html)
Kenneth
charlotte, North Carolina
U.S.A.
