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  • Report:  #202870

Complaint Review: HEWLETT PACKARD - Nationwide

Reported By:
- KENNETT, Missouri,
Submitted:
Updated:

HEWLETT PACKARD
HP.COM Nationwide, U.S.A.
Phone:
888-999-4747
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
7/25/06

WHILE IN THE MIDDLE OF RUSHING TO FIND A JOB (I HAD BEEN LAID OFF), AND STAYING WITH MY MOTHER (I HAD NO PRIVACY, SO I HAD TO RUSH THROUGH EVERYTHING), MY HEWLETT PACKARD PRINTER DECIDED TO START PLAYING GAMES WITH ME.

I HAD A BRAND NEW BLACK INK CARTRIDGE, WHICH IS ALL ONE NEEDS FOR A JOB RESUME. BUT MY COLOR INK CARTRIDGE RAN OUT, AND DISABLED MY WHOLE PRINTER. (THIS HAD NEVER HAPPENED BEFORE.)

I CALLED FOR CUSTOMER SERVICE, BUT SINCE MY PRINTER WAS OUT OF WARRANTY, I GOT NO HELP. ALSO, THERE IS NO ONLINE TECHNICAL HELP FOR THIS. SO I WASTED THE AFTERNOON TRYING TO FIGURE OUT WHAT WAS WRONG, AND ALL IT WAS WAS A TRICK BUILT INTO THEIR SYSTEM TO GET YOU TO BUY A NEW COLOR INK CARTRIDGE. (THIS, WHEN I WAS UNEMPLOYED!)

I WILL NEVER BUY ANOTHER HP PRINTER AND WILL TELL EVERYONE ELSE NOT TO.

Jacqueline

KENNETT, Missouri
U.S.A.


8 Updates & Rebuttals

Clay

Cocoa,
Florida,
U.S.A.
Many printers do this

#2Consumer Suggestion

Wed, July 26, 2006

I have a brother 3220 C. The reason I say this is if the COlor Ink is low it locks out the Fax, Scanner, the works! PAIN in the butt. I know this may not help you but it may make you feel better it is not just HP.


Clay

Cocoa,
Florida,
U.S.A.
Many printers do this

#3Consumer Suggestion

Wed, July 26, 2006

I have a brother 3220 C. The reason I say this is if the COlor Ink is low it locks out the Fax, Scanner, the works! PAIN in the butt. I know this may not help you but it may make you feel better it is not just HP.


Clay

Cocoa,
Florida,
U.S.A.
Many printers do this

#4Consumer Suggestion

Wed, July 26, 2006

I have a brother 3220 C. The reason I say this is if the COlor Ink is low it locks out the Fax, Scanner, the works! PAIN in the butt. I know this may not help you but it may make you feel better it is not just HP.


Clay

Cocoa,
Florida,
U.S.A.
Many printers do this

#5Consumer Suggestion

Wed, July 26, 2006

I have a brother 3220 C. The reason I say this is if the COlor Ink is low it locks out the Fax, Scanner, the works! PAIN in the butt. I know this may not help you but it may make you feel better it is not just HP.


Thomas

Anderson,
South Carolina,
U.S.A.
Did you select Properties... Advanced... Print in Greyscale

#6Consumer Suggestion

Tue, July 25, 2006

The printer does not 'know' what you are actually printing- the printer only knows what you ASK it to do. The default is "Print in Color". You must select "Properties...Advanced...Print in Greyscale" when the HP printer window pops up....


Thomas

Anderson,
South Carolina,
U.S.A.
Did you select Properties... Advanced... Print in Greyscale

#7Consumer Suggestion

Tue, July 25, 2006

The printer does not 'know' what you are actually printing- the printer only knows what you ASK it to do. The default is "Print in Color". You must select "Properties...Advanced...Print in Greyscale" when the HP printer window pops up....


Thomas

Anderson,
South Carolina,
U.S.A.
Did you select Properties... Advanced... Print in Greyscale

#8Consumer Suggestion

Tue, July 25, 2006

The printer does not 'know' what you are actually printing- the printer only knows what you ASK it to do. The default is "Print in Color". You must select "Properties...Advanced...Print in Greyscale" when the HP printer window pops up....


Thomas

Anderson,
South Carolina,
U.S.A.
Did you select Properties... Advanced... Print in Greyscale

#9Consumer Suggestion

Tue, July 25, 2006

The printer does not 'know' what you are actually printing- the printer only knows what you ASK it to do. The default is "Print in Color". You must select "Properties...Advanced...Print in Greyscale" when the HP printer window pops up....

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