James
Louisville,#2Author of original report
Sun, March 09, 2003
Although the Corporate Office sponsored in-dash installation Rebates, it took calls to Indianapolis and then their referral to the Louisville store to finally get what was due. The HH Gregg store at Taylorsville Road in Louisville, KY paid out the rebate after I travelled there on my day off to claim my rebate that should have been mailed weeks earlier. I have been paid and HH Gregg has seen the last of my business.
James
Louisville,#3Author of original report
Sun, March 09, 2003
After 2 emails (waited 6 days apart as they said CSR would contact in 2-3 business days), 2 voicemails, and several telephone calls, I drove back to the store (inconvenient) and watched the store personnel struggle to pay the rebate. I have my rebate (I really didn't gain anything for all the time spent) and I have learned a lesson I won't forget.