- Report: #1373652
Complaint Review: Hills Wholesale Gaming - Internet
-
Author Not Confirmed
Why?
Hills Wholesale Gaming
Internet, USA
Phone:
724.610.9494
Web:
http://www.wholesalegaming.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Hills Wholesale Gaming No Communication Greensburg PA
I would recommend you avoid Hills Wholesale Gaming. I don't leave reviews like this ever, but they have commited the worst sin in business: ignoring your customers. Seriously, you can make just about any mistake as a company as long as you are willing to make it right.
What happened: The package arrived, and one of the items I ordered was missing. I don't think this was intentional. It doesn't even mean that they are incompetent, because mistakes do happen from time to time. But they made no effort to offer a solution, and when I asked for a refund/replacement I was ignored.
This omitted product was under $20 in a $200+ order (and this was not my first order with them), so they have lost my business forever over a very small issue that could have easily been corrected.
Posting this just as a warning to other potential customers. They do not respond to emails, so if you have a problem with your order you can expect it to be difficult (and in my case apparently impossible) to get in touch with them.
