On November 25, 2016 I placed an order for two remote controlled air swimmers. My card was charged and on 12/5/2016 I then heard in an e-mail that my order would be arriving within one - two weeks from this date. Had I known my order was not goiing to arrive on time for Christmas, I never would have ordered it to begin with. It is now well over three weeks and I have no tracking number or any other recourse in getting my money refunded. Sadly, these were Christmas gifts and it is going to be very ahrd to try and find gifts at this late date. This company does not repsond to an e-mails that are sent to them but they continue to plaster my messages with great discount deals!