- Report: #1360486
Complaint Review: Hobbies Discount - Internet
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Author Confirmed
Why?
Hobbies Discount
Internet, USA
Web:
https://hobbiesdiscount.net/
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Hobbies Discount shark and clown fish Air swimmers ordered in December 2016 not delivered as of March 2017 Internet
Ordered 5 shark and clown fish air swimmers on 19 December 2016 from Hobbies Discount online. Received an email confirmation for the 2 orders stating they would be delivered in 2 weeks. Followed up 2 weeks later via email (the only way to contact this company) and received a message that the order would be delayed 30 additional days due to a problem with customs. No indication of the country of origin for this product being delayed by customs was given. Followed up again in February and recevied the same response that the order would be delayed an additional 30 days. First week of March another follow up email was sent to Hobbies Discount. Response was given that additional time was needed for my order to be delivered, with not actual time frame and no mention of customs. No response was ever given regarding my questions about customs and country of origin of this product.
