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  • Report:  #346423

Complaint Review: Holiday Travel Of America - Carlsbad California

Reported By:
- ORANGE, California,
Submitted:
Updated:

Holiday Travel Of America
6405 El Camino Real Carlsbad, 92009-2802 California, U.S.A.
Web:
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Categories:
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In June 2008, my wife and I attended a presentation of the Global Exchange Vacation Club because the gift offered was discounted airfare ($100) and 3 days 2 nights in Hawaii from Holiday Travel of America. We declined the offer to join the Club and tried to collect on our Hawaii vacation.

Be aware that Holiday Travel of America in Carlsbad Ca will ask you to pay $100.00 and choose two possible travel dates prior to confirming either of your dates. You have to leave on a Tuesday and return 2 days later. Before I went to the Global Exchange meeting they Global Exchange insured me in the initial promotion letter that I could arrange for different travel dates if I was willing to pay for the upgrade. So I sent Holiday Travel an email indicating the travel dates I preferred with the starting date being one of there listed Tuesday dates and the return date a Wednesday of a different week. I also said I would be happy to pay the $100 deposit or tax (what ever it is they call it both) and the additional cost if reasonable.

Holiday Travel then calls me latter the same day of the email and says they could not do this unless I first pay the $100. I tolled them that the trip was worthless to me unless I can get the date I have requested. They again said they could not do this unless I first pay the $100 and that this was some kind of government regulation. I said sure write it is and that I would not pay for something unless I know what it is and to just forget the whole deal.

This just confirms to me that what the other people in this forum have said about these companies is true. I would like to say thanks to the other people in this forum in helping me on this.

Runout

ORANGE, California

U.S.A.


1 Updates & Rebuttals

Joel

Canoga Park,
California,
U.S.A.
I think Holiday Travel is Great - Best Promo Travel CO out there!

#2Consumer Suggestion

Tue, July 08, 2008

I got the same promotion. I paid the one hundred dollars. In no time my 3 day 2 night vacation was booked. For 2 people $100 bucks? Hawaii? R/T airfare? Two Nights Hotel. I also get 10,000 Worldperks miles from the 2 tickets. Here is my confirmation from NWA that Holiday Travel booked for me. If you are not happy I will gladly take your cirtificate and I will go again! ALOHA! I think the customer service of HTOA is outstanding compared to other promo travel companies like Casablanca Express. ............. NWA Confirmation Number: 48L6XX (one of the 2 tickets) Passenger Name E-Ticket Number Frequent Flyer Number KLIXX/JOEL 0127198409985 (view receipt) NW535615XXX The following flights are confirmed: 77 days until departure Content is provided solely by Frommers.com and the opinions expressed do not necessarily reflect the opinions of Northwest Airlines. Date: Tuesday, September 23 Flight: NW 803 Departs: Los Angeles Int'l, CA (LAX) at 2:39PM Arrives: Honolulu-Int'l, HI (HNL) at 5:22PM Class of Service: Economy Class (L) Seat: 46-A Window Flight Duration: 5 hours 43 minutes Approximate Miles: 2,553 Meal Service: Sandwich and Salad Meals for sale Aircraft: Boeing 757-300 Note: Flight Status posted day before departure Weather forecast for Honolulu-Int'l, HI (HNL) Make a reservation in Honolulu-Int'l, HI (HNL) Plan your trip to Honolulu-Int'l, HI (HNL) Content is provided solely by Frommers.com and the opinions expressed do not necessarily reflect the opinions of Northwest Airlines. Date: Thursday, September 25 Flight: NW 802 Departs: Honolulu-Int'l, HI (HNL) at 10:10PM Arrives: Los Angeles Int'l, CA (LAX) at 6:44AM on Friday, September 26 Class of Service: Economy Class (T) Seat: 32-B Flight Duration: 5 hours 34 minutes Approximate Miles: 2,553 Meal Service: Sandwich and Salad Meals for sale Aircraft: Boeing 757-300 Note: Flight Status posted day before departure Notes: Click underlined items for additional information. Some flights may be operated by our alliance partner, KLM Royal Dutch Airlines, Northwest-designated affiliate partners, or Northwest Airlink. Times shown are local times at the departure/arrival cities.

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