- Report: #1169381
Complaint Review: HOME DEPOT - RIDGID TOOLS - Huntsville Alabama
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HOME DEPOT - RIDGID TOOLS
10012 S Memorial Pkwy Huntsville, 35803 Alabama, USA
Phone:
2568818270
Web:
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HOME DEPOT - RIDGID TOOLS NO LIFETIME WARRANTY!! LIES!! Told me it would cost $18.95 to run diagnostics when Battery is bad! Huntsville Alabama
RIGID's LIFETIME WARRANTY IS A SCAM!! LIES!!
Home Depot told me it would cost $18.95 to run diagnostics when Battery is bad!
I asked the guy working to take the battery out & try a new one after he told me he was going to charge me. and he put a new battery in & it ran fine.
They will not replace the battery! They still insist that I have to pay to have diagnostics run.
The Home Depot employee stated that RIGID is the one who has made this decision, and that RIGID is no longer honoring the LIFETIME WARRANTY as advertised.
I did research after I got home & read how others have paid for the diagnostics, and then have to pay for the replacements as well. WHAT A SCAM!
I stopped purchasing DeWalt because RIGID promised a LIFETIME WARRANTY!
