Lisa
Winder,#2Consumer Suggestion
Sun, July 22, 2007
I had the same problem last year with them. The 6 to 8 week thing SHOULD be 3 to 4 months. I bought a mower with a $75.00 rebate in the form of a gift card and it took about 4 months to get. Lisa S. Winder, GA.
Amber
Bremerton,#3UPDATE Employee
Sat, July 21, 2007
If you contact the STORE MANAGER, and advise him how dissatisfied you are with the rebate fiasco, chances are he will do something to make it right! The rebates are from a third party not affiliated with Home Depot. I dont like rebates in general from anywhere because its hit or miss with them.
Michele
McKeesport,#4Author of original report
Sat, July 21, 2007
Chances are that would be another waste of my time. Today, I received a new email from HOME DEPOT customer service stating they had to resubmit my rebate information again and that I will not receive my rebates for an additional 6 to 8 weeks. So now that will take me to nearly October (if they are telling the truth). April to October is well over 6 - 8 weeks! I am done with Home Depot customer service people, I am done with the Home Depot corporate offices and today I have contacted the BBB.
Amber
Bremerton,#5UPDATE Employee
Sat, July 21, 2007
Have you advised the manager of the store of your situation? They can and I bet are more than willing to help you. Just a suggestion.