Wilson
Walnut Creek,#2Consumer Comment
Fri, August 09, 2002
I have purchased many items from HSN (Home Shopping Network) including food, cookware, a cordless phones, a handheld television, a DVD home theater system, and a convection oven. Except for the food and cookware, I have returned the electronic items and oven unused within a week after I changed my mind because had decided that I really had no use for them. HSN credit my credit card within a few days of receipt of the returned merchandise. I find it hard to believe that HSN would hold your returned RCA camcorder and then return it after the 30 day trial period. HSN does stand by the refund policy provided you return the items before 30 days. Did you contact HSN right after the camcorder was delivered? I have always gotten an email message from HSN telling me that they have received my returned merchandise and they they would be crediting my credit card. I recently returned a DVD/radio home theater system because the rear speakers were weak (total speaker wattage 130 watts). I received my refund within a few days. >>> A satisified HSN customer