- Report: #1289943
Complaint Review: Homeaway - Austin Internet
Reported By:
Kathleen -
Evergreen, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Homeaway
Austin, Internet, USA
Phone:
877-228-3145
Web:
homeaway.com
Categories:
Business Rating:
(0)
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Homeaway VRBO Homeaway adding a 4-10% service fee to bookings in 2016 Austin Internet
Homeaway recently instituted a direct service fee to people who book with hoomeowners at their site. It is 4-10% of the booking mount and maxes out at around $500.
Homeownwers have no control over this new fee and find it to be a greedy move on the part of Homeaway. They already charge homeowners a exhorbitant annual fee to be on their platform, and blindsided most home owners and travelers with this new few.
While their portal is well developed and user-friendly, I hope this new policy of theirs will encourage other competition in the vacation rental space.
Kathleen
