- Report: #140994
Complaint Review: Homecomings Financial A GMAC Company - Dallas Texas
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Author Confirmed
Why?
Homecomings Financial A GMAC Company
P. O. Box 650515 Dallas, 75265 Texas, U.S.A.
Phone:
800-206-2901
Web:
N/A
Categories:
Business Rating:
(0)
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Homecomings Financial A GMAC Company ripoff, invalid payment methods Dallas Texas
To Whom It May Concern:
This is a supposed reputible company. You would think that anyone who had GMAC as part of their company would have some sort of credibility and integretity....THINK NOT!!!
This company has so many ways to cheat honest folk out of their money it's not funny. You just want to pay your mortgage and live your life and they WON'T let you. You have the ability to pay and they GIVE YOUR ACCOUNT NUMBER TO SOMEONE ELSE PREVENTING YOU FROM PAYING ONLINE. From that point forward you rack up untold fees in late payments and and are unable to access your account. You are and have been able to see the PAY-OFF amounts of other customers.
You try logging in using your social security number and they tell you it's been used by another account. I'd like to know who's using my and my wife's social at this company cause we could use the income. Makes you wonder who's seen your loan amounts. The only time you can get a customer service person is from 8-5 CST gee that friendly!!! NOTTTT...
They have no problem in calling you all hours of the day Saturdays, Easter Sunday 10PM at night, and love to send you Hate Mail, certified none the less. When you try and email them...good luck because there's none and you try and reset passwords and it comes up with bogus question that you never even chose like in 1915 what was your favorite baseball team? Come on give me a break!!!??
This is nothing sort of trying to cheat me out of my money and rack up untold dollars in late fees on the average joe. How many others have the same problem. It's time we banded together and formed a class action suit against this company who couldn't give a s**t about the "common mom & pop" and only wants those "high yeild" wealthy americans. They tie up your passwords and userid's and won't answer phones so that you incurr late fees and penalties. STAND UP and come to the table you yellow-bellied commies...If Chevy is part of GMAC there's no way with that attitude you could be the Heartbeat of America. Get BENT!!!
Robert
royse city, Texas
U.S.A.
This is a supposed reputible company. You would think that anyone who had GMAC as part of their company would have some sort of credibility and integretity....THINK NOT!!!
This company has so many ways to cheat honest folk out of their money it's not funny. You just want to pay your mortgage and live your life and they WON'T let you. You have the ability to pay and they GIVE YOUR ACCOUNT NUMBER TO SOMEONE ELSE PREVENTING YOU FROM PAYING ONLINE. From that point forward you rack up untold fees in late payments and and are unable to access your account. You are and have been able to see the PAY-OFF amounts of other customers.
You try logging in using your social security number and they tell you it's been used by another account. I'd like to know who's using my and my wife's social at this company cause we could use the income. Makes you wonder who's seen your loan amounts. The only time you can get a customer service person is from 8-5 CST gee that friendly!!! NOTTTT...
They have no problem in calling you all hours of the day Saturdays, Easter Sunday 10PM at night, and love to send you Hate Mail, certified none the less. When you try and email them...good luck because there's none and you try and reset passwords and it comes up with bogus question that you never even chose like in 1915 what was your favorite baseball team? Come on give me a break!!!??
This is nothing sort of trying to cheat me out of my money and rack up untold dollars in late fees on the average joe. How many others have the same problem. It's time we banded together and formed a class action suit against this company who couldn't give a s**t about the "common mom & pop" and only wants those "high yeild" wealthy americans. They tie up your passwords and userid's and won't answer phones so that you incurr late fees and penalties. STAND UP and come to the table you yellow-bellied commies...If Chevy is part of GMAC there's no way with that attitude you could be the Heartbeat of America. Get BENT!!!
Robert
royse city, Texas
U.S.A.
5 Updates & Rebuttals
Rosemary
Dallas,Texas,
U.S.A.
Customer Service Rebuttal
#2UPDATE Employee
Wed, May 18, 2005
Homecomings Financial appreciates the time you have taken to express your concerns. We would like to take this opportunity to apologize if you have not received the level of customer service you deserve and we expect. If you have an issue that has not been addressed, we encourage you to forward the details of your concerns, your account number, and any supporting documentation that you possess, to Homecomings Financial, P.O. Box 890036, Dallas, TX 75389, Attention: Priority Correspondence. Upon receipt of this information, your correspondence will be prioritized for special handling, and we will respond to your letter as soon as possible. We look forward to hearing from you.
Rosemary
Dallas,Texas,
U.S.A.
Customer Service Rebuttal
#3UPDATE Employee
Wed, May 18, 2005
Homecomings Financial appreciates the time you have taken to express your concerns. We would like to take this opportunity to apologize if you have not received the level of customer service you deserve and we expect. If you have an issue that has not been addressed, we encourage you to forward the details of your concerns, your account number, and any supporting documentation that you possess, to Homecomings Financial, P.O. Box 890036, Dallas, TX 75389, Attention: Priority Correspondence. Upon receipt of this information, your correspondence will be prioritized for special handling, and we will respond to your letter as soon as possible. We look forward to hearing from you.
Rosemary
Dallas,Texas,
U.S.A.
Customer Service Rebuttal
#4UPDATE Employee
Wed, May 18, 2005
Homecomings Financial appreciates the time you have taken to express your concerns. We would like to take this opportunity to apologize if you have not received the level of customer service you deserve and we expect. If you have an issue that has not been addressed, we encourage you to forward the details of your concerns, your account number, and any supporting documentation that you possess, to Homecomings Financial, P.O. Box 890036, Dallas, TX 75389, Attention: Priority Correspondence. Upon receipt of this information, your correspondence will be prioritized for special handling, and we will respond to your letter as soon as possible. We look forward to hearing from you.
Rosemary
Dallas,Texas,
U.S.A.
Customer Service Rebuttal
#5UPDATE Employee
Wed, May 18, 2005
Homecomings Financial appreciates the time you have taken to express your concerns. We would like to take this opportunity to apologize if you have not received the level of customer service you deserve and we expect. If you have an issue that has not been addressed, we encourage you to forward the details of your concerns, your account number, and any supporting documentation that you possess, to Homecomings Financial, P.O. Box 890036, Dallas, TX 75389, Attention: Priority Correspondence. Upon receipt of this information, your correspondence will be prioritized for special handling, and we will respond to your letter as soon as possible. We look forward to hearing from you.
Daniel
Ft Lauderdale,Florida,
U.S.A.
hey robert sorry for your troubles
#6Consumer Comment
Sat, April 30, 2005
as far as a classaction suit its a little to late there was one already try finding a site that has classactions and look it up maybe they can help you good luck
