- Report: #131931
Complaint Review: Homecomings Financial - GMAC - Bank One 2711 - Dallas Texas
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Author Confirmed
Why?
Homecomings Financial - GMAC - Bank One 2711
2711 North Haskell Avenue Suite 900 Dallas, 75204 Texas, U.S.A.
Phone:
800-2062901
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Homecomings Financial - GMAC - Bank One 2711 they sold my home when it was under repayment agreement, excessive charges and foreclosures, when I am making payments of $850.00 already Dallas Texas
We have had nothing but trouble since homecomings bought our mortage from the original company. We had gotten a little behind and signed a repayment agreement with them and 5 days later they sold our house. After letting them know that what they had done was illegal our repayment plan back in effect. Although I called their lawyers to find out that they were trying to resend the sell without us finding out what had happened. They had failed to notify the attorneys of the agreement.
After this they constantly send foreclosure notices, saying that they haven't recieved our payment. Our payment are sent Western Union and I have the copies, but the payment weren't being posted to our account, everytime this happened the repayment agreement was broken (not by us, we had the reciepts). Now they say we have broken 8 or 9 agreements with them.
Our payment is 653.00 and we have been paying 850.00 for over a year. they also did not pay our homeowners insurance until after it was cancelled and I recieved a letter about not having any insurance.
I have asked for a payment history and gotten nothing,when I asked what I still owed on my repayment plan I was told that They would have to contact their lawyers and let me know.
I have now paid all this extra money and they say I still owe them 10 Payments and will be paying $850.00 for another almost 2 years, when I only owed 5 payments to begin with.
Our house is listed as a forclosure and our credit is ruined. We had a lender to buy the house from Homecomings and they would not provide the needed paperwork for us to refinance and get out from under them.
We love our home but we are doomed, because another company sold our mortage to them, this should not be allowed to begin with.
And in all honesty they will continue until they get our home, which at 850.00 might not be very long, since there seems to be no end to this!
Candace
Hixson, Tennessee
U.S.A.
After this they constantly send foreclosure notices, saying that they haven't recieved our payment. Our payment are sent Western Union and I have the copies, but the payment weren't being posted to our account, everytime this happened the repayment agreement was broken (not by us, we had the reciepts). Now they say we have broken 8 or 9 agreements with them.
Our payment is 653.00 and we have been paying 850.00 for over a year. they also did not pay our homeowners insurance until after it was cancelled and I recieved a letter about not having any insurance.
I have asked for a payment history and gotten nothing,when I asked what I still owed on my repayment plan I was told that They would have to contact their lawyers and let me know.
I have now paid all this extra money and they say I still owe them 10 Payments and will be paying $850.00 for another almost 2 years, when I only owed 5 payments to begin with.
Our house is listed as a forclosure and our credit is ruined. We had a lender to buy the house from Homecomings and they would not provide the needed paperwork for us to refinance and get out from under them.
We love our home but we are doomed, because another company sold our mortage to them, this should not be allowed to begin with.
And in all honesty they will continue until they get our home, which at 850.00 might not be very long, since there seems to be no end to this!
Candace
Hixson, Tennessee
U.S.A.
2 Updates & Rebuttals
Rose
19149,Pennsylvania,
U.S.A.
contact a lawyer
#2Consumer Suggestion
Sat, February 26, 2005
My home went into foreclosure because my ex husband did not keep up with the payments- little did I know that there are ways to prevent this and a good real estate lawyer will be able to help- there are also goverment programs to help people like you who have been ripped off by a mortgage company- just a matter of looking- yes i agree that what they are doing is wrong and this rosemary person is just as shady as the company- Don't listen to Rosemary- Just get a lawyer!
Rosemary
Dallas,Texas,
U.S.A.
Customer Service
#3UPDATE Employee
Wed, February 23, 2005
Homecomings Financial appreciates the time you have taken to express concerns regarding the status of your mortgage. We understand that you may be facing challenges in your own life, as unforeseen obstacles might have affected you financially. Please know we want to partner with you to reach a mutually beneficial solution. As such, we encourage you to contact Homecomings Financial at the address below to receive more information regarding the custom solutions we can offer you. Homecomings Financial P.O. Box 890036 Dallas, TX 75389 Attention: Priority Correspondence Your correspondence will be prioritized for special handling, and we will respond as soon as possible. We look forward to hearing from you.
