Complaint Review: Homecomings Financial - Gmac - Minneapolis Minnesota

D, I am currently employed at GMAC and took a moment to look up the history on your account. Please correct me if I am wrong, as I am trying to help people out here... As the information that I noticed in your file is confidential, I cannot post it here, but I did read all of the comments in there going back until 09/05 and it seems to me that the information you have posted here left some things out. Now, maybe it doesn't pertain to your current complaint, but I believe that from what I read, that what you posted here doesn't give the whole picture. Please clarify what the problem is, and how I can help. If what I've read in your file is in fact correct, then as you know there is nothing I can do. If, however, it is inaccurate, perhaps we can find middle ground. My posting on here has nothing to do with the company. I stumbled on this site in my search for some information about another company and decided to check my employer as a curiosity. As I have access to all accounts, I thought I might give helping others out a shot. I am not on here to defend my company, nor am I here to discredit them. Thank you.

D, I am currently employed at GMAC and took a moment to look up the history on your account. Please correct me if I am wrong, as I am trying to help people out here... As the information that I noticed in your file is confidential, I cannot post it here, but I did read all of the comments in there going back until 09/05 and it seems to me that the information you have posted here left some things out. Now, maybe it doesn't pertain to your current complaint, but I believe that from what I read, that what you posted here doesn't give the whole picture. Please clarify what the problem is, and how I can help. If what I've read in your file is in fact correct, then as you know there is nothing I can do. If, however, it is inaccurate, perhaps we can find middle ground. My posting on here has nothing to do with the company. I stumbled on this site in my search for some information about another company and decided to check my employer as a curiosity. As I have access to all accounts, I thought I might give helping others out a shot. I am not on here to defend my company, nor am I here to discredit them. Thank you.

D, I am currently employed at GMAC and took a moment to look up the history on your account. Please correct me if I am wrong, as I am trying to help people out here... As the information that I noticed in your file is confidential, I cannot post it here, but I did read all of the comments in there going back until 09/05 and it seems to me that the information you have posted here left some things out. Now, maybe it doesn't pertain to your current complaint, but I believe that from what I read, that what you posted here doesn't give the whole picture. Please clarify what the problem is, and how I can help. If what I've read in your file is in fact correct, then as you know there is nothing I can do. If, however, it is inaccurate, perhaps we can find middle ground. My posting on here has nothing to do with the company. I stumbled on this site in my search for some information about another company and decided to check my employer as a curiosity. As I have access to all accounts, I thought I might give helping others out a shot. I am not on here to defend my company, nor am I here to discredit them. Thank you.

Please refer to my RipOff Report - How to Fight GMAC and WIN dated 5/4/06. I URGE EVERYONE TO CONTACT YOUR STATE DEPARTMENT OF FINANCIAL REGULATION AND DO NOT STOP UNTIL YOU RECEIVE HELP. ALSO, CONTACT GMAC'S CORPORATE OFFICE AT: 215 682-1000 AND COMPLAIN TO ANYONE AND EVERYONE WHO WILL LISTEN. If things did not work out for me, I was also going to contact the media - CALL YOUR LOCAL NEWS STATION OR BETTER YET, CONTACT A STATION IN A MAJOR METROPOLITAN AREA NEAR YOU. I live in the Washington, DC area and had planned to contact major national news stations there. Another tip, do not bother with the Iowa office of GMAC - I received absolutely no help at all from them - just a corporate run-around

If you cannot get ahold of Homecomings and have a siituation, here is the number to call DIRECT! NO WAITING! Amazing, yesterday I started calling all over the place from 214 area code numbers affiliated with GMAC Homecomings, leaving messages and finally reached someone from a number that I guessed the prefix of. I told her my situation and she looked up my account, she then let me know that they were going to get the foreclosure removed from my credit report. I sent an email to customer service which the email address is located in my last update. I received an automated response as usual. SOOOOOOOOOOOOOOOOOOOO, I decided to inundate them with emails. I sent them an email letting them know that I needed have someone call me who could handle my situation and get the foreclosure off of my credit report. I told them that I would send them upwards of 1000 emails per day. I started sending, and then pressed the "back" button and then sent it again, and again, and again. I sent over 600 emails yesterday to customer service, and every 100 or so, I would change the subject line slightly so that they would have to read the new one. It would read "someone needs to call David today 12-04-2007" or "please call me today or I will send 1000 emails a day" I received a call mid afternoon from CORPORATE! It was a department that was titled "the voice of the customer" and she was nice and took care of all my needs. I also recorded the calls with a handy little connection I purchased at radio shack. This way they had to hold to their word. I will post her phone number here The Voice Of the Customer at Homecomings Financial Diana Dasciano 1-215-734-4739 Thank God!

I emailed customer service at this exact address [email protected] this is the email. Here is what I did, I sent them an email to this adress and immediately after sending it I clicked "back" the arrow to take me immediately back to resend it again, and did this over 250 times in a row. i changed the heading of the email 4 times, asking them to contact me immediately or I will send it up to 1000 times a day until I receive a response from an actual person. They are now removing the foreclosure from our credit reports. I will update you to let you know if they actually did that. The squeaky wheel gets the grease, usually.