- Report: #147320
Complaint Review: Homecomings Financial - Dallas Texas
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Author Confirmed
Why?
Homecomings Financial
homecomings.com Dallas, 75265-0515 Texas, U.S.A.
Phone:
800-206-2901
Web:
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Tell us has your experience with this business or person been good?
Homecomings Financial Ripoff Raised my payment almost $200.00 Dallas Texas
*Consumer Suggestion: Send them a RESPA letter.
*REBUTTAL Individual responds: Reguarding Rebuttal Homecomings has taken it out of my range
*Consumer Suggestion: I was just making an observation
*UPDATE Employee: Customer Service - eager to quickly address the issues you raised on this Web site
*Consumer Comment: This company is a bunch of bull****
Homecomings bought my mortgage and within 30 days they raised my mortgage almost $200.00. When questioning this, they stated escrow was wrong. I was told my taxes had increased, I called the tax office nobody knew of this increase.
This is the second time this company has done this to me. They did it once before on another mortgage. With same excuse why payment had increased. With the increase of payments I contacted them to find out a way to get them lowered because now they are taking almost 80% of my earnings. I was told. My intake is less then outtake we can not help you. I had fallen behind on my payments because of this. Now I'm giving them all I make just to catch them up. They say call if you need help we'll work with you...What a laugh, they do nothing of the sort.
TLC
Bloomingdale, Michigan
U.S.A.
This is the second time this company has done this to me. They did it once before on another mortgage. With same excuse why payment had increased. With the increase of payments I contacted them to find out a way to get them lowered because now they are taking almost 80% of my earnings. I was told. My intake is less then outtake we can not help you. I had fallen behind on my payments because of this. Now I'm giving them all I make just to catch them up. They say call if you need help we'll work with you...What a laugh, they do nothing of the sort.
TLC
Bloomingdale, Michigan
U.S.A.
5 Updates & Rebuttals
Edmund
Greenleaf,Wisconsin,
U.S.A.
This company is a bunch of bull****
#2Consumer Comment
Tue, August 02, 2005
Homecomings is a fraudulant company and we have a law-suit against them. I have 40 letters to prove what they have done to us. All I can say is contact a Class Action Lawsuit Lawyer and your Attorney General as they will halp you out alot. So far it is helping us "BIG TIME"
Rosemary
Dallas,Texas,
U.S.A.
Customer Service - eager to quickly address the issues you raised on this Web site
#3UPDATE Employee
Mon, June 27, 2005
Homecomings Financial appreciates the time you have taken to express concern over the level of service you received. Because we are committed to customer satisfaction, we are eager to quickly address the issues you raised on this Web site. We encourage you to forward the details of your concerns, your account number, and any supporting documentation that you possess, to Homecomings Financial, P.O. Box 890036, Dallas, TX 75389, Attention: Priority Correspondence. Upon receipt of this information, your correspondence will be prioritized for special handling, and we will respond to your letter as soon as possible. We look forward to hearing from you.
Julie
Guthrie,Oklahoma,
U.S.A.
I was just making an observation
#4Consumer Suggestion
Sat, June 25, 2005
It seems like everything I type comes out wrong. I didn't mean to come off as hateful at all, I was simply saying that 80% of your income is excessive. Your original payment is 61% of your income. Either way, that is WAY too much. But I would recommend you do your RESPA complaint and do it fast. Just keep in mind, everything you do over the phone is relatively fruitless. If you do it in writing however, not only are they REQUIRED to respond, but you are creating a written record that will stand up in court if it ever comes to that. Hopefully it won't. I wish you good luck!
Theresa
Bloomingdale,Michigan,
U.S.A.
Reguarding Rebuttal Homecomings has taken it out of my range
#5REBUTTAL Individual responds
Fri, June 24, 2005
Yes you are correct about buying out of my range. It was in my range when I bought it. Homecomings has taken it out of my range. This is my home I purchased it from my ex after our divorce. I am very determined to save my house I won't lose. If it means living on mac and cheese and pbj or a few months so I can lower the payment by adding to escrow then so be it..When a pymt jumps from $650.00 to $870.00 with less then 30 days notice it hurts.
Julie
Guthrie,Oklahoma,
U.S.A.
Send them a RESPA letter.
#6Consumer Suggestion
Fri, June 24, 2005
They are required to put your payment back to what it was before your dispute until the dispute is resolved. They also have to provide proof of how they determined your payment and why it increased. They always say taxes, but it could be taxes, insurance, or pmi. Just type in RESPA and do a search and you should find instructions on how to do your RESPA letter. However, your taxes/insurance really did go up and/or your prior mortgage company had you escrowed too low, be prepared, those expenses are all yours and they are well within their rights to pass those on to you. If they are right, you can always ask them to spread your shortage over a longer period of time. Usually they spread it over one year, ask them to spread it over 2, or 3. If raising your payment only $200 made your house payment 80% of your income, you bought something WAY too high out of your price range. Get a second job or sell! You are setting yourself up to fail.
