Lisa
Alto,#2Author of original report
Fri, February 11, 2005
LISTEN, I WAS TRYING TO CONTROL MY TEMPER ON THE LAST ENTRY BUT, SINCE YOU AND YOUR COMPANY WANT TO PUT ON AND PRETEND TO BE CONCERNED, YOU ASKED FOR IT. YOU AND YOUR COMPANY HAD BETTER NOT HOPE THAT A LAWYER CONTACTS ME. I HAVE MAILED, FAXED, WROTE, SENT IN COPIES UPON COPIES, WHAT MAKES ME THINK YOU WILL MAKE IT ALL RIGHT? WHAT POWERS OF PERSUASION DO YOU HAVE OVER THE COMPANY? IN CASE YOU HAVENT READ ANY OF THE OTHER REPORTS, FYI? EVERYBODY HAS BEEN TRYING TO MAIL, FAX, WROTE, ETC..., AND NOTHINGS BEEN DONE, YET... I HAVE TALKED TO NUMEROUS PEOPLE AT THIS COMPANY AND EVERYBODY HAS AMNESIA WHEN I CALL IN. I HAVE TO EXPLAIN MY WHOLE PROBLEM NOT ONCE, SOMETIMES 3OR 4 TIMES, RESULT; SAME AS BEFORE. YOU JUST KEEP SITTING IN YOUR CUBICLE, LISTENING TO ALL THE OTHER PENCIL PUSHERS, ANSWER THE PHONE, AND TELL MORE LIES, WHILE THE COMPANY THAT WRITES YOUR PAYCHECK IS A THIEF, AND THEY DESTROY PEOPLES LIVES. I JUST HOPE THAT YOU/YOUR FAMILY ISNT ON THE OTHER END SOMEDAY. DONT BE SITTING THERE THINKING 'OH THAT WONT HAPPEN TO ME, IM RESPONSIBLE, IM A GOOD PERSON' THINK AGAIN. YOU BETTER POLISH UP YOUR RESUME, THIS COMPANY FINDS OUT YOU WANT TO HELP, YOULL BE OUT THE DOOR....
Rosemary
Dallas,#3UPDATE Employee
Tue, February 08, 2005
Homecomings Financial appreciates the time you have taken to express concern over the level of service you received. Because we are committed to customer satisfaction, we are eager to quickly address the issues you raised on this Web site. We encourage you to forward the details of your concerns, your account number, and any supporting documentation that you possess, to Homecomings Financial, P.O. Box 890036, Dallas, TX 75389, Attention: Priority Correspondence. Upon receipt of this information, your correspondence will be prioritized for special handling, and we will respond to your letter as soon as possible. We look forward to hearing from you.