- Report: #313687
Complaint Review: Homecomings - Waterloo Iowa
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Author Confirmed
Why?
Homecomings
www.homecomings.com Waterloo, 50704 Iowa, U.S.A.
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Homecomings They wont help me to find out why they keep esculating my escrow Waterloo Iowa
I am in a frenzy again homecomings sent another tax payment to my town. They paid it on 1/11/08 and than paid it again 1/24/08 noone will help me
Due to this i held a payment from them
When i called yesterday to do a payment they said i had a 174 credit i have no idea why . They couldnt explain !I emailed that suppose to be a customer person Faye and all i got wwas an automated response i am trying to refinance and it is taking lon and found out my deed is wrong
Can anyone email me with some help ???
I need to fix this my escorw reads taxes paid 1123 escrow balance 1465 there is a definite error soemwhere!!
Why dont they hire ones who understand what is needed to be done
They dont even record that you called they jsut yes you!!
Anne
nassau, New York
U.S.A.
Due to this i held a payment from them
When i called yesterday to do a payment they said i had a 174 credit i have no idea why . They couldnt explain !I emailed that suppose to be a customer person Faye and all i got wwas an automated response i am trying to refinance and it is taking lon and found out my deed is wrong
Can anyone email me with some help ???
I need to fix this my escorw reads taxes paid 1123 escrow balance 1465 there is a definite error soemwhere!!
Why dont they hire ones who understand what is needed to be done
They dont even record that you called they jsut yes you!!
Anne
nassau, New York
U.S.A.
4 Updates & Rebuttals
Anonymous
MESA,Arizona,
U.S.A.
Would love to help
#2UPDATE Employee
Wed, March 05, 2008
Anne- I work for GMAC mortgage. I would love to sort this out for you. You can email me at [email protected] Once comfortable, I will give you my work email. I would give it out on here but it has my full name in it. As well as my info to contact me at work to assist you. I work in the insurance center, claims, as well as customer service for GMAC.
Anonymous
MESA,Arizona,
U.S.A.
Would love to help
#3UPDATE Employee
Wed, March 05, 2008
Anne- I work for GMAC mortgage. I would love to sort this out for you. You can email me at [email protected] Once comfortable, I will give you my work email. I would give it out on here but it has my full name in it. As well as my info to contact me at work to assist you. I work in the insurance center, claims, as well as customer service for GMAC.
Anonymous
MESA,Arizona,
U.S.A.
Would love to help
#4UPDATE Employee
Wed, March 05, 2008
Anne- I work for GMAC mortgage. I would love to sort this out for you. You can email me at [email protected] Once comfortable, I will give you my work email. I would give it out on here but it has my full name in it. As well as my info to contact me at work to assist you. I work in the insurance center, claims, as well as customer service for GMAC.
Anonymous
MESA,Arizona,
U.S.A.
Would love to help
#5UPDATE Employee
Wed, March 05, 2008
Anne- I work for GMAC mortgage. I would love to sort this out for you. You can email me at [email protected] Once comfortable, I will give you my work email. I would give it out on here but it has my full name in it. As well as my info to contact me at work to assist you. I work in the insurance center, claims, as well as customer service for GMAC.
