- Report: #381522
Complaint Review: Hoodiastar Fit Factory Central Coastal Nutra - Phoenix Arizona
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Author Confirmed
Why?
Hoodiastar Fit Factory Central Coastal Nutra
2375 E. Camelback Rd., 5th Floor Phoenix, 85016 Arizona, U.S.A.
Phone:
888-692-8352
Web:
N/A
Categories:
Business Rating:
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Hoodiastar, Fit Factory, Central Coastal Nutra Hoodiastar & Fit-Factory are subsidiaries of CentralCoastNutraceuticals, deducted $ from my debit-card account W/Out authorization. Phoenix Arizona
I went to Central Coast Nutraceuticals Inc. on the web & purchased Hoodia weight-loss suppliment at an introductory (30-day supply) offer of $1.00 plus a $6.95 shipping & handling fee. Upon receiving this product, I noticed that there were 2 other products in the package, Hoodia Water ($29.95) & Hoodia Gum ($9.95).
I immediately accessed my online bank statement & noticed that Hoodia-Star deducted $45.85 from my debit card account. I contacted Hoodiastar by telephone & indicated that I no longer wanted to purchase any of their products & was informed by their representitive that they would accomodate my request.
While checking my on-line banking account the next two months, I noticed that there were several unauthorized purchases two from Hoodiastar & two from another Company called Fit Factory. I called the # for Fit Factory that accompanied the charge on my bank statement & got a disconnected response.
The next day I contacted the fraud division of my bank & filed a complaint with them concerning these fraudlant withdrawls & I was informed that they would resolve this matter with these companies & the bank representative then instructed me to file a formal complaint with IC3.gov on the net for criminal charges against these companies.
Jerald
Compton, California
U.S.A.
I immediately accessed my online bank statement & noticed that Hoodia-Star deducted $45.85 from my debit card account. I contacted Hoodiastar by telephone & indicated that I no longer wanted to purchase any of their products & was informed by their representitive that they would accomodate my request.
While checking my on-line banking account the next two months, I noticed that there were several unauthorized purchases two from Hoodiastar & two from another Company called Fit Factory. I called the # for Fit Factory that accompanied the charge on my bank statement & got a disconnected response.
The next day I contacted the fraud division of my bank & filed a complaint with them concerning these fraudlant withdrawls & I was informed that they would resolve this matter with these companies & the bank representative then instructed me to file a formal complaint with IC3.gov on the net for criminal charges against these companies.
Jerald
Compton, California
U.S.A.
1 Updates & Rebuttals
Conniea78
Encino,California,
U.S.A.
Please Contact Us So We Can Offer You Complete Customer Satisfaction
#2UPDATE Employee
Wed, November 26, 2008
Hello my name is Connie. I'm the customer service agent for Bromalite's Customer Service Department. I noticed your complaint and wanted you to know if you have any concerns or problems to please contact my manager directly. Her email is [email protected] or if you call our customer service line 1-866-897-0663. We would be more than happy to take care of anything that I can for you. Our hours are Monday thru Friday 8am-5:30pm MST. We are extremely busy, and sometimes it can be difficult to get through on the toll free line, so that is why I encourage you to use my managers e-mail for the quickest response. If you call the customer service line any of the representatives are willing and able to assist you. Thank you for your time and have a great day. Connie, CSA Bromalite
