- Report: #183495
Complaint Review: Horizon Technologies - Tempe Arizona
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Author Confirmed
Why?
Horizon Technologies
2741 W. Southern Avenue Tempe, 85282 Arizona, U.S.A.
Phone:
866-586-1770
Web:
N/A
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Horizon Technologies - Horizontech - Millenium Plus GPS Out Of Tempe Arizona VERY Dishonest They did not provide ALL of the the information UP FRONT Kept getting the runaround! What a Nightmare! ripoff Tempe Arizona
Here is exactly what I sent to the BBB:
Company Information
HORIZON TECHNOLOGIES
2741 W. Southern Ave. Suite 6
Tempe, AZ, UNITED STATES, 85282
Complaint Information
Complaint Type: General Complaint
Date Received: 1/31/2006
Primary Complaint Classification: Selling Practices
Secondary Complaint Classification: Refund Practices
Complaint:
The sales person did not include/fully explain ALL of the details of the "opportunity" presented. For example, I was told that I was to be provided with a "customized" website, postcards, and brochures. After I received the products, I discovered that there was no mention of any information that would classify the products as customized (aside from the domain name for the website). When I called to get a refund (within the 30 day period), the associate told me that I could not get a refund.
On the call made on the 30th of January, 2006, I was told by another associate that I could have received a refund the first time I called and when I asked for the refund on the 30th and 31st, I was told that it was past the 30 day period and was not eligable for the refund. Every time I spoke with someone, I got a little more information from each one that would have helped me make a more informed decision from the beginning.
Desired Settlement: Refund
Desired Settlement Explanation :
I would never have signed up had I've known ALL of the facts regarding this "business". Those facts were withheld. I asked for a refund within the 30 day period but was declined. I would like to have the $1020 returned to my credit card.
Customer Service Rep: Mr.Phil Smith,
Product or Service: Independent Business Operator
Model Number:
Account Number: 3007194
Order Number: 10012043
Salesperson: Mr.Rich Patterson
Payment Made: Yes
Purchase Price: $1020
Disputed Amount: $1020
Payment Method: Credit
Purchase Date: 11/22/2005
Problem Date: 12/3/2005
Complaint Dates: 11/3/2005,1/30/2006,1/31/2006
...end complaint.
The BBB said that they did not receive a reply from Horizon Technologies so I think that say's it all. I would encourage everyone to stay away!
Matthew
Greenville, South Carolina
U.S.A.
Company Information
HORIZON TECHNOLOGIES
2741 W. Southern Ave. Suite 6
Tempe, AZ, UNITED STATES, 85282
Complaint Information
Complaint Type: General Complaint
Date Received: 1/31/2006
Primary Complaint Classification: Selling Practices
Secondary Complaint Classification: Refund Practices
Complaint:
The sales person did not include/fully explain ALL of the details of the "opportunity" presented. For example, I was told that I was to be provided with a "customized" website, postcards, and brochures. After I received the products, I discovered that there was no mention of any information that would classify the products as customized (aside from the domain name for the website). When I called to get a refund (within the 30 day period), the associate told me that I could not get a refund.
On the call made on the 30th of January, 2006, I was told by another associate that I could have received a refund the first time I called and when I asked for the refund on the 30th and 31st, I was told that it was past the 30 day period and was not eligable for the refund. Every time I spoke with someone, I got a little more information from each one that would have helped me make a more informed decision from the beginning.
Desired Settlement: Refund
Desired Settlement Explanation :
I would never have signed up had I've known ALL of the facts regarding this "business". Those facts were withheld. I asked for a refund within the 30 day period but was declined. I would like to have the $1020 returned to my credit card.
Customer Service Rep: Mr.Phil Smith,
Product or Service: Independent Business Operator
Model Number:
Account Number: 3007194
Order Number: 10012043
Salesperson: Mr.Rich Patterson
Payment Made: Yes
Purchase Price: $1020
Disputed Amount: $1020
Payment Method: Credit
Purchase Date: 11/22/2005
Problem Date: 12/3/2005
Complaint Dates: 11/3/2005,1/30/2006,1/31/2006
...end complaint.
The BBB said that they did not receive a reply from Horizon Technologies so I think that say's it all. I would encourage everyone to stay away!
Matthew
Greenville, South Carolina
U.S.A.
