- Report: #1062903
Complaint Review: Horne Kia - Gilbert Arizona
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Author Not Confirmed
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Horne Kia
1025 N Arizona Ave Gilbert, 85233 Arizona, USA
Phone:
(480) 813-3300
Web:
www.hornekia.com
Categories:
Business Rating:
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Horne Kia My honest experience at Horne Kia Gilbert Arizona
Terrible, ongoing, experience leasing an almost 40,000 dollar 2014 Kia Sorrento. We drove it for 2 weeks and then it was out of service for over 30 days. Vehicle had a severe engine oil leak that required a new engine to fix. Additional mechanical breakdowns forced more repair work after that. Dealer personnel and Kia corporate representatives were completely unhelpful and unwilling to take vehicle back or replace with another, brand new Sorrento. I am not willing to keep a new vehicle with so many problems. Kia corporate offered 'hush money' to keep the problem quiet but I am forced to take legal action and file a claim with the Arizona Lemon Law and Better Business Bureau.
1 Updates & Rebuttals
Jim
Florida,Bad News
#2Consumer Comment
Sat, June 29, 2013
While there are laws which define what is a lemon, you will need to comply with the requirements as per your state. This does NOT mean you don't have a case...just keep a paper trail and record of phone calls.
The bad news is you got into a CAR FLEASE. Its an absolutely great, great deal...for the dealer! There's too much to get into on that matter at this time. Secondly, Kia is nothing more than junk. It is well known as a very low quality car, without regard to the price.
