- Report: #918634
Complaint Review: HostGator - Internet
Reported By:
RichW -
San Diego, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
HostGator
Internet, United States of America
Phone:
Web:
www.hostgator.com
Categories:
Business Rating:
(0)
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HostGator Pricing terms not honest. They charge me $7 for the 1st month and than increase it to $10. Would not allow me to get a 1 yr rate. Internet
I started the service with a 25% discount on a $9.95 rate the 1st month. I thought if the service was good I could renew in the 2nd month at very much reduced rate for 3yrs.
I tried to get a multi year rate after the end of the 1st. I was told that they would not give me a the multi year rate. I had to select that when I first started the service.
I felt that this was very unfair. So I cancelled by account. Unfortunately I paid $25 by paypal and am now having problem getting a refund . According to their website I should get a full refund if I cancel within 45 days. which I did.
I can not get an answer about my refund. BTW I was able to get a new hosting service for 3 year at a price less 30% of Hostgator quote to me on 1 year plan.
I tried to get a multi year rate after the end of the 1st. I was told that they would not give me a the multi year rate. I had to select that when I first started the service.
I felt that this was very unfair. So I cancelled by account. Unfortunately I paid $25 by paypal and am now having problem getting a refund . According to their website I should get a full refund if I cancel within 45 days. which I did.
I can not get an answer about my refund. BTW I was able to get a new hosting service for 3 year at a price less 30% of Hostgator quote to me on 1 year plan.
