- Report: #903686
Complaint Review: hotels.com - Internet
Reported By:
John -
Cedar City, Utah, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
hotels.com
Internet, United States of America
Phone:
Web:
www.hotels.com
Categories:
Business Rating:
(0)
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hotels.com Price Match Guarentee not honored Internet
I booked a room through hotels.com, then used their online form to report a lower rate. The lower rate was for the same type room and was on the hotel's website. Hotels.com claimed that the notice was too short and would not honor their Price Match Guarantee. I'll be taking a break from using this company, and suggest others do the same.
