- Report: #134410
Complaint Review: Hotwire.com - Internet
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Hotwire.com
Www.hotwire.com Internet, U.S.A.
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Hotwire.com ripoff I highly recommend to all internet shopper to NOT use hotwire.com for traveling.Internet
My wife purchased a ticket through hotwire.com and the book time for departure was 5:00AM which we cannot do. When we called Hotwire.com Customer Services, they refused to change anything as it against the "policy". Their suggestion was to purchase another one way ticket for the correct time. The ticket was submit to be purchase 9AM and they charged our credit card immediatedly for a flight that going to be one month later. So we can't even get to cancel the transaction.
I really don't tolerate this type of business services. I higher reccomend to all internet shopper to NOT use hotwire.com for traveling.
THIS IS MY FIRST AND LAST TIME USING THIS HOTWIRE.COM company. As you can see I am very angry with hotwire.com!
Tommie
Long Beach, California
U.S.A.
I really don't tolerate this type of business services. I higher reccomend to all internet shopper to NOT use hotwire.com for traveling.
THIS IS MY FIRST AND LAST TIME USING THIS HOTWIRE.COM company. As you can see I am very angry with hotwire.com!
Tommie
Long Beach, California
U.S.A.
1 Updates & Rebuttals
Gerry
Hoquiam,Washington,
U.S.A.
hotwire saves you a bunch of money
#2Consumer Suggestion
Mon, October 24, 2005
i travel alot between seattle, portland and philadelphia- round trip. i always use hotwire because they are cheaper, by far than any other service or airline i have used in the past. i have also purchased airline tickets for family members at rates cheaper than any other available at the time. now, one must realize that hotwire warns you that NO CHANGES CAN BE MADE IN TRAVEL PLANS ONCE YOU PURCHASE- NO EXCEPTIONS. if you book a fare for 5 a.m., you must be prepared to accept that flight. i have never had even a delay with these tickets and they are always booked with a major airline. i for one will continue to be a smart saver and use this excellent service. if there is ever a delay or change in flight, it is due to the airline and not hotwire. hotwire does inform you ,however ,of any change or delays in advance (dr.) gerry bonner, ocean shores, wa and springfield, pa
