adnama
United States of America#2Consumer Comment
Wed, July 20, 2011
I have worn glasses and contacts for a little over twenty years I have experienced the horrible service and lack of knowledge at other companies when I lived in another city. HEA have some of the best doctors in the WORLD. You are paying for quality services. The Eye doctors do the testing at HEA, at least they have everytime when i went as well as everone else that i know that goes there. I understand that it is frusterating to have to wait, but when was the last time people didn't wait half a day at an eye glass place that has them out in less than an hour? If you were double billed then it was an error, if you have proof then they would fix it i am sure. Next time go to a place that charges you cheap for eye exam with free frames and half off of lenses. But you get what you pay for and if you think HEA stunk you should take a look around. you are the only one that has complained. go read the nightmares on eyemasters.