Complaint Review: Houston Wholesale Refrigeration - Houston Texas

One-year later has either fogged your memory or you just decided to fabricate the story in hopes to portray me (the new customer) as some angry crazy person. I find this sad but also laughable! First, if you decide to lie, do a little research. My husband and I aren't even old enough to have ever been affiliated with Black Panthers --- this is a really odd lie. Secondly, I am well versed and I certainly have a higher educational level than the person whom I was in contact with. That situation was so horrifying that I would never accept a replacement from this location! Are you kidding me! In fact, I have made it my mission to inform people to never buy from your site or any used appliance site as I myself had to learn the hard way. What makestrel this worst when these things happen is the attempt at "damage control" instead of doing the right thing and taking responsibility. Nice try with this story you made up though....I got a good chuckle at your predictably!#buyherebuyroaches

Every refrigerator we sell is clean and plugged in cold for the customer to inspect before purchase. So this is all a load of ..... 1) she may have saw a roach. Dosnt mean it came with the refrigerator. 2) I did let her exchange the refrigerator, to please her as a customer. 3) this lady came talking about her husband was a black panther and all that mess. I really don't care. And I told her that. SHITE smells like Shite. It amazes me how some people think that yelling and screaming demands is going to get me or anyone else scared. I don't react to bad actions.

I'd like to thank you for taking the time to share your input and advice.  With the assistance of the HPD, who assisted me during my visit, she (Tabitha) stated that there would be no refund and was written in his report.  My proof of purchase is my receipt showing cash payment, amount, trade agreement, date of sale and sales persons name.  This post is an account of my experience - completely legal by the way.  Agreed, the amount is small, but when done to several consumers, their gain is greater!  My efforts to rectify this ordeal and to FORWARN others is the whole purpose behind this website, in which I am so grateful for And whole heartily support.  I for one am not comfortable being taken advantage of or being victim -- doesn't work at for me.  Thank you again and I greatly appreciate your advice!

Michele

 Unfortunatly YOUR only option is small claims court. Now Im going to break it down for you, YOU may not like it but it IS information. The problem is that YOU purchased a USED appliance. YOU did what was more commonly known as a hand shake deal. Meaning there is NOTHING in writting. Then to top it all off, YOU PAID CASH!!!! So NO PAPER TRAIL!!!!In America there is the presumption of INNOCENCE!! Which means YOU will have to prove THIER GUILT!!! YOU paid cash, You have ZERO proof of a transaction reversal. So the information YOU have is THEY sold YOU an appliance. YOU will ONLY have YOUR WORD that THEY didnt give YOU a refund. At THAT POINT its a HE SAID?SHE SAID kinda issue. No judge is going to get in between THAT!!! Since the amount is basically so small the only option is small claims court OR drop it. Now I would only advise YOU that YOU have to determine what this situation is worth to YOU. IS it WORTH the time and headache to battle this out in court? Is YOUR vengence WORTH the time and effort that its going to take?? Once YOU have determined IF this is worth it to you, THEN you can make the choices needed. Just keep in mind that because YOU used a media outlet such as Craigs List and YOU paid in CASH YOU will have a uphill battle the entire way. All this person has to do to foil YOU is to claim that YOU are lying. That YOU are doing this because its Tuesday and Apples taste better on yellow napkins or whatever it is that this crazy person is going to say. The choice is YOURS. I just warn YOU that what YOU have done here IS ilegal. Its called DEFAMATION and despite what YOU may think. YOU DO NOT have the right to badmouth an individual on a media outlet like the web. THIS SITE is NOT FACEBOOK!!!!! What you write can cost YOU more then the original incident. YOU have given this person YOU have a problem with a BUILT IN counter suit!!!