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  • Report:  #457032

Complaint Review: HP SERVICE CENTER - LAVERGNE Tennessee

Reported By:
- Gainesville, Florida,
Submitted:
Updated:

HP SERVICE CENTER
1621 HEIL QUAKER BLVD LAVERGNE, 37092 Tennessee, U.S.A.
Phone:
800-474-6836
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was convinced to buy HP laptop by one of the guys at best buy not up to a year ago.Ever since I bought this laptop it has been from one problem or the other, eventually the notebook has a screen problem specifically bands running through the screen. At this stage it was still manageable and everything else was working fine. I have sent it to Hp service center twice now and they sent it back twice with two more problems. They claimed water got into the system, "which is not true" and they are demanding me to pay $745 which is the exact amount I paid for the laptop. At first when they return it the keyboards were not working again, so I returned it to them promising they would fix it. The second time they called us saying that we must pay the $745 unless they will not repair it.We told the to return it to us.They return it and this time the screen was completely blank, not functioning at all. I believe this is a fraudulent activity on the part of these people at Hp service center and they must not get away with this.

Matt

Gainesville, Florida

U.S.A.


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