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  • Report:  #1355368

Complaint Review: HSN - Piney Flats Tennessee

Reported By:
Angie Angel - New Kensington, Pennsylvania, USA
Submitted:
Updated:

HSN
857 Mountain View Drive Piney Flats, 37686 Tennessee, USA
Phone:
1-800-284-5757
Web:
hsn.com
Categories:
Tell us has your experience with this business or person been good? What's this?

HSN sells tons of electronics, including computers.  About a year ago, we purchased a HP All In One with Mini Processor.  It was never disclosed that the computer was used.

When we receive the computer it had no manual or directions of any kind.  I did get it up and running.  Then I noticed saved data on the computer from 2009 and then realized I had no sound.  Called and emailed HSN and got no help, read the review of the other customers and found lots of people were having the same problem.

I  Found a site where a lot of customer were trying to help each other.  I contacted HP support, no help.  I tried debugging myself for many hours at a time.  To this day I have no sound!!!  the computer does have some issues, but works ok, but if they sold me a computer as new and it is not, that is in voilation of the FTC regulations.

Is anyone interested in joining me in the filing of a complaint with the FTC?.  I am so tired of trying to read lips.  This is so not right.  Now I know why they can sell them so cheap.



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