Wayne
middleburg,#2Author of original report
Fri, July 25, 2008
Just got off the phone with a supervisor arguing my point that fap was not mentioned during all their elaborate sales pitch, not one time was it brought up. I heard about everything else though, how large they were, with the 9000 how fast it would be, it would take a really huge thunderstorm to lose the internet but not one time did I hear about the most important thing, fap, I,m told now by the poeple in charge that it,s not their responsibility to tell, I should ask. That is the most assianin answer I believe I,ve ever heard. There,s a 30 day grace period if your not happy with the service my understanding was within that 30 day period if I cancelled I would pay for the pole if was installed, thats almost a given who,s going to let a sub-contractor drill holes in your roof with no guarntee that they won,t leak, and as far as the rest I would get my money back. Not the case Hughesnet wants $400 installation fee, the $100 I paid for the pole, which I think is a scam by the sub-contractor, Hughesnet says they will refund me $200 of $500 if I return certain items and pay freight on them. Something should be done about the way Hughesnet is ripping off the public, it,s not fair & I ,m sure there,s laws against it. I,m 67 yrs, old & retired I,ve always treated people fair and expect the same, how about you Mr. Kaul??
Wayne
middleburg,#3Author of original report
Fri, July 25, 2008
Just got off the phone with a supervisor arguing my point that fap was not mentioned during all their elaborate sales pitch, not one time was it brought up. I heard about everything else though, how large they were, with the 9000 how fast it would be, it would take a really huge thunderstorm to lose the internet but not one time did I hear about the most important thing, fap, I,m told now by the poeple in charge that it,s not their responsibility to tell, I should ask. That is the most assianin answer I believe I,ve ever heard. There,s a 30 day grace period if your not happy with the service my understanding was within that 30 day period if I cancelled I would pay for the pole if was installed, thats almost a given who,s going to let a sub-contractor drill holes in your roof with no guarntee that they won,t leak, and as far as the rest I would get my money back. Not the case Hughesnet wants $400 installation fee, the $100 I paid for the pole, which I think is a scam by the sub-contractor, Hughesnet says they will refund me $200 of $500 if I return certain items and pay freight on them. Something should be done about the way Hughesnet is ripping off the public, it,s not fair & I ,m sure there,s laws against it. I,m 67 yrs, old & retired I,ve always treated people fair and expect the same, how about you Mr. Kaul??
Wayne
middleburg,#4Author of original report
Fri, July 25, 2008
Just got off the phone with a supervisor arguing my point that fap was not mentioned during all their elaborate sales pitch, not one time was it brought up. I heard about everything else though, how large they were, with the 9000 how fast it would be, it would take a really huge thunderstorm to lose the internet but not one time did I hear about the most important thing, fap, I,m told now by the poeple in charge that it,s not their responsibility to tell, I should ask. That is the most assianin answer I believe I,ve ever heard. There,s a 30 day grace period if your not happy with the service my understanding was within that 30 day period if I cancelled I would pay for the pole if was installed, thats almost a given who,s going to let a sub-contractor drill holes in your roof with no guarntee that they won,t leak, and as far as the rest I would get my money back. Not the case Hughesnet wants $400 installation fee, the $100 I paid for the pole, which I think is a scam by the sub-contractor, Hughesnet says they will refund me $200 of $500 if I return certain items and pay freight on them. Something should be done about the way Hughesnet is ripping off the public, it,s not fair & I ,m sure there,s laws against it. I,m 67 yrs, old & retired I,ve always treated people fair and expect the same, how about you Mr. Kaul??