- Report: #842647
Complaint Review: Huntington Beach Dodge - Huntington Beach California
Reported By:
Steve -
fountain valley, California, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
Huntington Beach Dodge
16701 beach boulevard Huntington Beach, 92647 California, United States of America
Phone:
714 841-3999
Web:
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Huntington Beach Dodge Will not honor warranty on transmission problems at 45,000 miles Huntington Beach, California
Hello,
On 1/16/2012 I took my 2005 Dodge Ram 1500 with 45,000
miles to Huntington Beach Dodge. The transmission was causing my truck
to lung forward and/or stall when coming to a stop. Grinding going into
reverse and problems downshifting properly. It is to my knowledge that
these transmissions from several legitimate sources have issues at low
mileage, my problems being some of them. My sources also informed me
that when I take my truck to the dealer to cover this problem under my
$1,800 extended factory warranty, that they would make some
excuse/diagnosis and insist it just needs to be serviced at a cost to me
of $283.83 which they did and I paid! My invoice shows that they did a
75,000 mile service on a vehicle that only has 45,000 miles. Why,
because they tried to flush the contaminates, compromising the other
transmission functions from the deteriorating converter which is only a
band-Ade fix to a warranty issue that I had to pay for.
Now on 2/18/2012 I took my truck back to Huntington Dodge because
my transmission is again grinding before finding reverse, and makes a
loud clunking noise going in and out of any gear including park and
neutral positions. Now they are trying to say there is absolutely
nothing wrong and charge me $129.95 diagnostic fee on a truck under
warranty before they release my vehicle. Please HELP!!!
Steve Forrai
On 1/16/2012 I took my 2005 Dodge Ram 1500 with 45,000
miles to Huntington Beach Dodge. The transmission was causing my truck
to lung forward and/or stall when coming to a stop. Grinding going into
reverse and problems downshifting properly. It is to my knowledge that
these transmissions from several legitimate sources have issues at low
mileage, my problems being some of them. My sources also informed me
that when I take my truck to the dealer to cover this problem under my
$1,800 extended factory warranty, that they would make some
excuse/diagnosis and insist it just needs to be serviced at a cost to me
of $283.83 which they did and I paid! My invoice shows that they did a
75,000 mile service on a vehicle that only has 45,000 miles. Why,
because they tried to flush the contaminates, compromising the other
transmission functions from the deteriorating converter which is only a
band-Ade fix to a warranty issue that I had to pay for.
Now on 2/18/2012 I took my truck back to Huntington Dodge because
my transmission is again grinding before finding reverse, and makes a
loud clunking noise going in and out of any gear including park and
neutral positions. Now they are trying to say there is absolutely
nothing wrong and charge me $129.95 diagnostic fee on a truck under
warranty before they release my vehicle. Please HELP!!!
Steve Forrai
1 Updates & Rebuttals
Robert
Irvine,California,
U.S.A.
Under Warranty?
#2Consumer Comment
Wed, February 22, 2012
On 1/16/2012 I took my 2005 Dodge Ram 1500 with 45,000 miles to Huntington Beach Dodge.
- If this is a 2005 you most likely bought it late 2004/early 2005 if you bought it new. Are you talking about the Mfg. Warranty or some other warranty?
If you are talking about an Extended Mfg. Warranty it is most likely 5-6 years or 50-60K miles on the Powertrain. So while you would be under the mileage you are over on years, as it would have expired sometime in 2010-2011 depending on when you bought it and the exact warranty.
If you are talking about some other warranty what are the details of that?
If you are trying to make a claim that a dealer did a service that they knew would harm the transmission to avoid paying a warranty claim, you have an uphill fight for that claim.
