- Report: #377620
Complaint Review: Huntley Chevrolet - Huntley Illinois
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Author Confirmed
Why?
Huntley Chevrolet
13980 Automall Dr Huntley, 60142 Illinois, U.S.A.
Phone:
847-669-5155
Web:
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Huntley Chevrolet Lost my transaction papers Huntley Illinois
My husband and I bought a 2009 Chevy Equinox from the Huntley Chevy dealer in February. We paid cash for the car.
We traded in a 1996 Chevy van.
In July I tried to apply for my 2009 vehicle sticker and the State of Illinois had no record of my new car and returned my papers saying my 96 van needed an emission test.
We went back to the chevy dealer and found out our transaction papers had been put in a drawer someplace and forgotten about.
We have been trying since late July to straighten out this mess and in the meantime our sticker has expired and the chevy dealer is not much help.
When we go there to ask questions the female office manager has a very bad attitute and not much gets done.
I will never recommend these people to anyone or wish the nightmare they have put us through to anyone.
Geri
Huntley, Illinois
U.S.A.
We traded in a 1996 Chevy van.
In July I tried to apply for my 2009 vehicle sticker and the State of Illinois had no record of my new car and returned my papers saying my 96 van needed an emission test.
We went back to the chevy dealer and found out our transaction papers had been put in a drawer someplace and forgotten about.
We have been trying since late July to straighten out this mess and in the meantime our sticker has expired and the chevy dealer is not much help.
When we go there to ask questions the female office manager has a very bad attitute and not much gets done.
I will never recommend these people to anyone or wish the nightmare they have put us through to anyone.
Geri
Huntley, Illinois
U.S.A.
1 Updates & Rebuttals
Chevy Dealer
HUNTLEY,Illinois,
U.S.A.
WE DIDNT LOOSE ANYTHING
#2UPDATE Employee
Wed, October 08, 2008
THIS IS AN UNUSUAL SITUATION BY WHERE SOME PAPERS WERE SENT TO THE WRONG PLACE.. WE HAVE DONE EVERYTHING TO ACCOMODATE THIS COUPLE. IN THE MIDDLE OF FIXING THIS THIER OLD VAN REQUIRED AN EMMISSIONS TEST WHICH THRU OFF THE TRANFER AND REGISTRATION OF THE NEW TRANSACTION. WE ARE AT NO EXTRA COST TO THIS FAMILY FIXING THE ISSUE.
