- Report: #708696
Complaint Review: iBUYPOWER - Monterey Park California
Reported By:
John -
Fridley, Minnesota, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
iBUYPOWER
602 Monterey Pass Rd Monterey Park, 91754 California, United States of America
Phone:
Web:
www.ibuypower.com
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iBUYPOWER CYBERPOWER Aka AMERICAN FUTURE TECHNOLOGIES Do not live up to warranty, Battalion laptop has not worked from day one Monterey Park , California
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As for Ibuypower with my first System I got with them I had nothing but issues, and experiences thus far with IbuyPower. From trying to talk with someone to getting a strait answer when I did get to talk with someone, all I have got from IbuyPower is a run around. I wanted a laptop so I could play games, I seen the Battalion on line one day and thought it was a good price so I got it. One good thing is I got it right away. Excited I set the box on my office desk and open it up. I turned it on and started to create my user name and so on.
It only took 10 minutes before it turn it self off. I turn it back on only to have it shut down again. I called and was treated like I was bugging them or something. I was told to send it in. It took two weeks or so before I got it back. Again Excited I set the box on my office desk and open it up. I turned it on and again it shut down. I call again and went through same thing. I did this 3 times and got the same results. As I write this iBuypower has my laptop now for two months and will not give me a strait answer on what is going on.
I em left on hold till I give up and hang up after a half hour. I leave my number on their answer service but have never had them call me back. This is the forth time I sent my laptop in to be fix and this time they are holding it till my warranty runs out. And YES I asked for my money back and they say to me they are going to fix it and I can not have my money back. On top of all this I was told by a young man named Danny that they could not guarantee their computers. Wish I was told this before I bought from them..... There is so much more to this but you get the point... STAY AWAY FROM iBUYPOWER
It only took 10 minutes before it turn it self off. I turn it back on only to have it shut down again. I called and was treated like I was bugging them or something. I was told to send it in. It took two weeks or so before I got it back. Again Excited I set the box on my office desk and open it up. I turned it on and again it shut down. I call again and went through same thing. I did this 3 times and got the same results. As I write this iBuypower has my laptop now for two months and will not give me a strait answer on what is going on.
I em left on hold till I give up and hang up after a half hour. I leave my number on their answer service but have never had them call me back. This is the forth time I sent my laptop in to be fix and this time they are holding it till my warranty runs out. And YES I asked for my money back and they say to me they are going to fix it and I can not have my money back. On top of all this I was told by a young man named Danny that they could not guarantee their computers. Wish I was told this before I bought from them..... There is so much more to this but you get the point... STAY AWAY FROM iBUYPOWER
