ICDS1
HOUSTON,#2REBUTTAL Owner of company
Tue, April 18, 2017
The Institute of Chemical Dependency Studies (IDCS) is one of the oldest and was one of the most respected LCDC Training programs in the state of Texas, having been in operation since 1993, as the LCDC Training School. In 2002, the name was changed to The Institute of Chemical Dependency Studies-Austin, with the same ownership and management until November 2013. Mr. Greg Lovelidge Sr., the founder of the LCDC Training School and honored professional in the field of chemical dependency counseling passed away in November 2013 after suffering a debilitating, incurable illness. ICDS continued in its work under the management of the Lovelidge children. Since 2013, ICDS and the Lovelidge children endured much anguish and upheaval in trying to keep their father's dream alive. Seeing that they could not, ICDS was sold in 2017 to SwinnComm Holdings, whose leaders possess 20+ years in the chemical dependency counseling, social work and behavioral therapy fields. For the past several years, ICDS has been engaged in a transition of ownership. Sometimes during such times of business transition, the quality of service delivered to customer’s falls short of expectation. While this is not an excuse for what students have experienced with ICDS, we hope that this clarifies matters.
As the new owners of the ICDS, we are expressing gratitude towards all students who have taken the time to notify us about their regrettable experiences with ICDS during those transition years. It’s very disappointing to receive reviews and comments like this; nevertheless, we will face each on head on. We have a firm pledge to those in the recovery and chemical dependency treatment community to return ICDS back to an institution of high ethical standards and academic performance. We are committed to working smarter and harder to offer students and prospective students excellence in service, curriculum and support. ICDS is open for business, under new management and more than ready to earn yours.
Thank you for your honest feedback. We really hope you give ICDS another chance and don't give up on us.
Sincerely,
SWINNCOMM HOLDINGS LLC