I had to cancel my merchant service from ICS because too many hidden charges, upon cancellation after 12 months, I was expecting instructions, how to return the terminal which never happened.
Later I saw that they have taken out $ 49.95 from my business checking account, when I called them about this charge, I was told that this is rental fee, after getting confirmation of cancelation in email, rental fee ?
does not make any sense.
I am still trying to get my refund of $ 49.95 from them.
IMHO, they are bunch of crooks and I have decided to file a complaint with FTC in Washington, DC