Renea
sturgis,#2Author of original report
Tue, March 28, 2006
I WAS CONTACTED AGAIN BY WHO WAS SUPPOSED TO BE MY COACH. SHE SAID SHE WAS CHECKING TO SEE IF I HAD CANCELLED YET. I TOLD HER THAT I WAS TRYING TO BUT COULDN'T GET MY CALLS RETURNED. SHE GAVE ME ANOTHER NUMBER TO CALL. I CALLED THAT NUMBER TODAY AND I FINALLY TALKED WITH A PERSON IN THE FINANCE DEPT. TODAY!!! SHE SAID THAT THERE WAS A 15% PENALTY FOR EARLY CANCELLATION. I TOLD HER I TRIED TO CANCEL ON THE 3RD BUSINESS DAY. I EVEN TOLD HER I PUT THE CHARGE IN DISPUTE WITH MY CREDIT CARD CO. SHE TOLD ME SHE HAD A PROBLEM WITH ME PUTTING THE CHARGE IN DISPUTE. I SIMPLY TOLD HER GET ME MY MONEY BACK AND I'LL CALL THE CREDIT CARD COMPANY AND DROP THE DISPUTE. SHE IS SUPPOSED TO BE CHECKING INTO SEEING IF SHE CAN LOWER THE PENALTY. I DON'T KNOW IF I'LL END UP GETTING ALL OF MY MONEY BACK OR NOT. SHE ALSO SAID THAT IDI IS JUST WHO THEY DO THEIR BILLING THROUGH. THEIR COMPANY'S NAME IS COACHING ASSOCIATES. I REALLY DON'T EVEN KNOW WHAT COMPANY I'M SUPPOSED TO BE DEALING WITH ANYMORE, IDI, GRANT PARTNERS, OR COACHING ASSOCIATES.