- Report: #1344354
Complaint Review: idt energies - Nationwide
Reported By:
lover1957 -
hazleton, Pennsylvania, USA
Submitted:
Updated:
-
Author Not Confirmed
Why?
idt energies
Nationwide, USA
Phone:
18778876866
Web:
https://idtenergy.com/
Categories:
Business Rating:
(0)
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idt energies falsely changing companies when were told to cancel when ordered to newark, Nationwide
On December 10, 2016 a representative from this company by the name of Samuel Ngadi who origianally was with Frontier utilities we talked and he stated that Frontier utilities had changed their names to IDT Energies Inc. so we were talking he also stated that they ( frontier ) had said that they sent them here cause of some screw up suposedly. I had this feeling that he was lying but did not listen to my feeling. i had signed the agreement then after he left i made a call to frontier to verify whether or not he was telling the truth. I went on the web and checked and thats when i found out that they ( frontier utilites) in fact did not change their name. i contacted frontier on December 12, 2016 and informed them about this guy and was told that it was a third party company they used and i also asked them for the name of the 3rd party company name that they were using and they would not tell me. that same day Idt energies contacted me by telephone and thanked me for joining them at that time i informed them that i wanted to cancel that order because of the deceptive practices that they had done they did not give me any other information. on 12-19-16 i recieved a letter informing me that i have been switched to Idt energies inc. against what i had already informed them not to. today 12-20-16 Idt called again and i told them to cancel and that i dont want to be with them and hung up on them. i then got a phone call from frontier utilities that i was no longer part of frontier utilites i informed them that i wanted to stay with them they informed me to contact ppl electric to nform them of my intensions and i got the run around with them. so i called Idt energies and informed them of my issues with them. they are going to put a cancelation in. and that i was going to file a complaint. with the federal government and the bbb. their preying on the poor and need to be shut down.
