- Report: #305313
Complaint Review: ILD Teleservices - AT&T - Internet
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Author Confirmed
Why?
ILD Teleservices - AT&T
www.ildteleservices.com Internet, U.S.A.
Phone:
800-433-4518
Web:
N/A
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ILD Teleservices - AT&T Bogus charges to my phone bill made by ILD Teleservices Internet
I just received my AT&T phone bill and on it was a 1-800 # labled ILD Teleservices, Inc. charge that I knew nothing about! The charge amount was for $16.92. I contacted ILD, services and they had every little bit of information about my wife down to her mother's maiden name. They then proceeded to tell me that this was a charge I would be receiving every month. They said some how we were unaware that we signed up for some clearing house advertisement but we never authorized any of this. AT&T stated that they are currently working on the issue. How can a company such as AT&T allow this and not protect its customers. I got a confirmation # from ILD in regards to canceling this nonsense under #5436423.
Mark
Chicago, Illinois
U.S.A.
Mark
Chicago, Illinois
U.S.A.
1 Updates & Rebuttals
Mcauleyboggs
Anderson,South Carolina,
U.S.A.
Been there...
#2Consumer Suggestion
Sat, February 02, 2008
I actually had charges from this company as well as another similar company showing up on my phone bill for months... I'd cancel and then they would reappear. You can contact AT&T and get a third party billing block to prevent it from ever happening again in the future. Apparently, I became a victim when someone called claiming to be from the phone company and spoke with one of my employees, whom they claimed to have a recording of authorizing the service. Luckily, after many letters and phone calls and requests to hear this alleged recording, they agreed to credit everything back to my bill. I didn't have such luck with the other company... One of their charges remained un-refunded for a year and eventually AT&T agreed to refund it. But they told me that they hadn't heard of many people getting their money back from these companies... So I guess you just have to be persistent.
