- Report: #180170
Complaint Review: ILD Teleservices - Nationwide
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ILD Teleservices
ildtelecom.com Nationwide, U.S.A.
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ILD Teleservices ripoff Internet
I received my Verizon bill on March 8, 2006, with a charge from ILD Teleservices, Inc. for $16.21, voice messaging service. When I called the phone number for ILD Teleservices, I was told that my son had signed up. They had his date of birth and my maiden name. I spoke to my son. He said that he never signed up for anything.
I said we don't need a voice messaging service because we have a answering machine. They told me that I could not get the refund for the set up fee and would try to get get it off the next Verizon bill. I don't understand whey we were charged because my son never signed up for anything on the internet. Then they told me that they would block my son's e-mail address from being able to sign up with their company again. ILD Teleservices doesn't have to worry about that because I have changed my son's e-mail address and password. I called Verizon and was told to pay the charge. I don't understand why Verizon is putting these charges on my bill. I have e-mailed the New York State Attorney General but have not heard from them yet.
Patricia J..
Holbrook, New York
U.S.A.
I said we don't need a voice messaging service because we have a answering machine. They told me that I could not get the refund for the set up fee and would try to get get it off the next Verizon bill. I don't understand whey we were charged because my son never signed up for anything on the internet. Then they told me that they would block my son's e-mail address from being able to sign up with their company again. ILD Teleservices doesn't have to worry about that because I have changed my son's e-mail address and password. I called Verizon and was told to pay the charge. I don't understand why Verizon is putting these charges on my bill. I have e-mailed the New York State Attorney General but have not heard from them yet.
Patricia J..
Holbrook, New York
U.S.A.
1 Updates & Rebuttals
Patricia j.
Holbrook,New York,
U.S.A.
Nationwide
#2Author of original report
Thu, March 09, 2006
I spoke to Nationwide and was told that my son entered his date of birth. When he entered his date of birth that was an electronic signature. My son was on getmusicfree.com but they said he must of asked for information about other companies and Nationwide is one of them. I said we have an answering machine but Nationwide is a toll-free voice mail service that provides customers with a toll-free 800 number, a personal voice mailbox, and the capability to receive and store an unlimited numbr of incoming voice messages for a flat monthly fee of $13.22. You may cancel the service at any time without incurring additonal charges, the one-time set up fee of $15.74 plus tax is non-refundable and will appear on your local telephone bill. Nationwide e-mailed me a copy of the so called contract. If I don't remit the $16.21 with Verizon bill, the charges will be sent to Collection Department. I said my son is only 18 years old and it does not make a difference. Even if someone else used his e-mail address we are responsible. The lesson to learn is to never go on any websites for anything free because it is not free!!!
