i wish i never got a loan with these people. they change representatives like you change your underwear....they are rude and they take your payments out days later and never own up to the fact they messed up.....they told me someo how my payment was returned to my acct and then taken out again 3 days later what....don't understand i paid with my debit caard....ms fatima wislon was no help she could not say yes my rep messed up ms rows this will ot happen again...nope Ms fatima wilson said thahat its not there fault but its as te system or some othe mess.....i am trying to get this car refiniaced now .you all really suck...i paid on july 25 but the payment did not come out until the 28 explain please.....