Simsammy
Lyndhurst,#2Consumer Comment
Sat, June 27, 2009
I went to the local malls around here in north jersey where these kiosks are located and brought this and other reports to mall management. They were not only rude, they could care less. I was told by The Willowbrook Mall management office that they did their own research on the company and we must have the wrong company because they found no issues. I said ok, let's go to the kiosk and ask them where their office headquarters is located. If it matches, will you believe me then? They refused and even refused to look at the reports. The malls should absolutley be held liable as well. They are helping them facilitate fraud. These kiosks are flourishing while they are robbing people. They started with stands and now have TV's! In this economy! It's ridiculous. The media needs to jump on this.
Jordanl
Montclair,#3Consumer Suggestion
Fri, March 20, 2009
There is a way to get your money back. By law, no company can keep your money if you've paid them and they've never committed a service. For example, and this is my case at the moment but me and my mother are about to sue the company. We paid $1000 for their package but within 24 hours we called them back to cancel. All they could say was did you read the contract. However if you refused and never got the pictures taken for their "comp card" than the service they were given money for was never completed. Meaning the money is still rightfully yours, which i learned recently by taking business and accounting classes. Hope i helped. - Jordan