- Report: #178990
Complaint Review: Infinity Data Corp - BROCKTON Massachusetts
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Infinity Data Corp
Campanilli Dr. BROCKTON, Massachusetts, U.S.A.
Phone:
866-746 6931
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Infinity Data Corp ripoff WILL NOT RELEASE MY MONEY 8850.00 BROCKTON Massachusetts
Infinity is a credit card processing company. I am a small business that went with them so I could accept credit cards.
I have had the credit card machine for 3 months and just did my first transaction on the 25th of Feb. I sold a car for $8850.00 and the womans credit card was approved. She left with the car and paper work. Everyone was happy so we thought.
Infinity decided to flag the transaction and called me to fax over a copy of the receipt which I did. They also wanted her phone number and address to verify that this transaction was hers. Again I gave them that. Now they tell me to call her and have her call them to help speed up the process, again I did this. She called them from work and they would not accept that because it was not her home phone number. They said she would have to go home and call them which she did. Now everything is verified. Remember this is not her credit card company who already approved the transaction, it is the company we have the machine through.
This all took place on the 27th of Feb. We have been calling this company to find out why after the verification they will not released my money. So on Feb.28th they lied and said they released it but it will take 24-48 hours to get into my account. Now March 2 I call them again and they said they just released the money today it was an oversight on their part.
Now I read the contract a little better and they claim to be with Wells Fargo Bank, so I called Wells Fargo Bank to see where my money is... guess what.. they are not with Wells Fargo and neither am I.
I have asked for a meeting with someone in the company they will not give it to me. They won't give me my money and my car is gone. So what do I do now???
Edward
raynham, Massachusetts
U.S.A.
I have had the credit card machine for 3 months and just did my first transaction on the 25th of Feb. I sold a car for $8850.00 and the womans credit card was approved. She left with the car and paper work. Everyone was happy so we thought.
Infinity decided to flag the transaction and called me to fax over a copy of the receipt which I did. They also wanted her phone number and address to verify that this transaction was hers. Again I gave them that. Now they tell me to call her and have her call them to help speed up the process, again I did this. She called them from work and they would not accept that because it was not her home phone number. They said she would have to go home and call them which she did. Now everything is verified. Remember this is not her credit card company who already approved the transaction, it is the company we have the machine through.
This all took place on the 27th of Feb. We have been calling this company to find out why after the verification they will not released my money. So on Feb.28th they lied and said they released it but it will take 24-48 hours to get into my account. Now March 2 I call them again and they said they just released the money today it was an oversight on their part.
Now I read the contract a little better and they claim to be with Wells Fargo Bank, so I called Wells Fargo Bank to see where my money is... guess what.. they are not with Wells Fargo and neither am I.
I have asked for a meeting with someone in the company they will not give it to me. They won't give me my money and my car is gone. So what do I do now???
Edward
raynham, Massachusetts
U.S.A.
2 Updates & Rebuttals
Jack Smith
South Easton,Massachusetts,
U.S.A.
Raynham Auto Sales
#2UPDATE Employee
Fri, November 02, 2007
Edward signed up to process credit cards with Infinity Data as Raynham Auto Sales in January of 2006. On March 2 of 2006 Edward called in to Infinity Data to inquire on a transaction of $8850. Customer service informed Edward that the funds were processing towards his account. Funds typically take two to three business days for the banks to recognize the money in the account. This was explained to Edward. However, Edward insisted that he should have funding in his account the next business day. Edward was transferred to various representatives who explained the same thing that the previous customer representative had explained. Our records show that Edward's bank received his money within the three business day allottment he had been promised at the start of the contract.
John
Boston,Massachusetts,
U.S.A.
Inside Info on Infinity Data Corporation
#3UPDATE EX-employee responds
Wed, October 25, 2006
I was an employee for a very short time at Infinity Data Corp, (I'm talking days). The recruiter thought he was a hotshot pitchman. The whole situation resembled the film "Boiler Room", right down to the fancy conference room. First off, the "leads", were developed by "marketers". These people basically called new businesses and asked if they accepted credit cards. If they did accept credit cards, they would be thrown away, and if they didn't, they'd be put into a call list. Next step came the "Inside Sales Representitives". You can go on any job website, and look at the listings by Infinity Data Corporation: Inside Sales Representitive, Sales Representitive, Account Executive, Account Manager.. they're all the same thing, Telemarketers. On average, a rep at Infinity Data will make 600 phone calls to small businesses around the country. Then there comes "Office Space". Your cube manager type person resembles Lumberg, then there's the older woman with the voice that cuts straight through you as she repeats the same pitch over and over. Infinity Data Corporation is a dirty company. A dirty scamming company with no ethics or morals. Someone should do a serious investigation.
