- Report: #1462192
Complaint Review: Inland Empire Industrial Supplies Inc - Riverside California
Reported By:
JDB -
STEWART, Tennessee, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Inland Empire Industrial Supplies Inc
12741 Magnolia Ave Ste. 100 Riverside, 92503 California, United States
Phone:
800219-7790
Web:
N/A
Categories:
Business Rating:
(0)
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Inland Empire Industrial Supplies, Inc Telemarketing bait and switch, Overbilling, Return Policy Violation, Riverside California
Report Attachments
I was contacted by a tele-marketer of Inland Empire Industrial Supplies, Inc., offering a high quality state of the art drill bit set along with a few free items, on a trial basis. They promised to pay for the return of the drill bits if I was not 100% satisfied, and I could keep the free items. They stated that they were sending a LARGE COMPLETE set of high quality drill bits on a free trial basis and that they would pay to return the items if I was not 100% satisfied.
I received the package on or about 8/18/18 however, there was no invoice or return label. The Large Complete set of high quality drill bits were 29 junk bits that were worth about $15. I never used the items.
On 9/18/2018 I received a Please Pay Promptly notice for $314.25 for the 29 drill bits. That work out to around $10.836 per drill bit. I received a call on 9/24/2018 from the tele-marketer inquiring about payment. I asked where the LARGE COMPLETE SET of drill bits that he promised were sent? I also asked where the return Label was to send the items back. He hung up on me.
I called Inland Empire Industrial Supplies, Inc and request to speak to someone about the order and to request a return label to ship the items back. The receptionist stated that the Customer Service Department handled returns and she would transfer me to that department-----oops, they are out to lunch. She was to leave a message for them to call me back----Still waiting for the call.
Avoid this SCAM.
1 Updates & Rebuttals
Jan
STEWART,Tennessee,
United States
Inland Empire Industrial Supply Inc.
#2Author of original report
Thu, October 11, 2018
Filed a formal complaint with the Local California Better Business Bureau and they provided excellent assistance. I also filed a formal complaint with the California State Attorney General; who immediately responded with a letter expressing their appreciation for the formal report and their assurance that they would be investigating the complaint. I also reported them to the Federal Commerce Commission. The only way to kill a blood sucking lecher is to drive a stake in their heart. File formal complaints!
