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  • Report:  #1219182

Complaint Review: Inmar Rebate Center - DEL RIO Texas

Reported By:
Dimple Shah - Jersey City, New Jersey, USA
Submitted:
Updated:

Inmar Rebate Center
PO Box 426008 DEL RIO, 78842-6008 Texas, USA
Phone:
18778194280
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

I have submitted the rebate on time and with all the required original proofs.  I received the letter stating that my submission is invalid.  They are stating two codes, one is 11, proof of purchase didn't contain valid prod#,  but I have the original barcode from the box that had the promotion rebate stickers.  Second reason is code 41: Not of valid age to participate, I am 48 years old.  Don't know what they are saying about the legal age.

I don't have this type of issue with any other rebates for my electronics and other items.  this appears as the ripoff as there is no one to talk to.  When I call the 1-877-819-4280, I get three options, option 3 is if you have received the reject letter.  So I press option #3 and it asks me to enter the valid Submission numer as it appears on the post card, when I type the numbers from the post card, it tell me you didn't enter enough digits.  I try it twice and phone gets disconnected.



1 Updates & Rebuttals

Inmar

Winston Salem,
North Carolina,
USA
Need additional information

#2UPDATE Employee

Wed, May 13, 2015

 

Dear Consumer,

We would like to assist you further with this rebate. Please call our office at 1-877-819-4280 M-F 8:30 am to 4:30 pm eastern standard time. When calling please press option # 1 and this will take you directly to an agent.  Please have your submission number ready and one of our agents will be happy to assist you.  Please also reference your Rip Off Report # 1219182.

Thank you,

Jennifer

Consumer Relations Supervisor

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