- Report: #296104
Complaint Review: Inphonic.wirefly - Internet
-
Author Confirmed
Why?
Inphonic.wirefly
www.wirefly.com Internet, U.S.A.
Phone:
888-843-2485
Web:
N/A
Categories:
Business Rating:
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Inphonic.wirefly Did not pay two $50.00 rebates on two phones since May 2007 - still processing, and also was informed by them on the blackberry phones the web unlimited was $5.99 ea. - was actually $19.99 per month for these features and took 2 months to receive the phones. Inernet Internet
First, the blackberry phones took over two months to arrive. They kept saying they didn't receive the 3 forms of identification they required. I faxed and emailed them over and over to them several times a day.
The phones were then sent to my home address instead of the work address I gave them to send it to - and was left on the front porch in the winter. Afterwards, found they gave me misleading information on the service
charges for the blackberry unlimited charges by the phone company - I was told unlimited blackberry web was $5.99 each month on the phones- they were actually $19.00 each. I was also to get two $50.00 rebates thru
Iphonic/wirefly on the two phones and submitted them after 6 months as required by them and told it took longer than the 4-5 weeks as originally on their rebate forms and after each time I called I was told they received my rebate information from me later and later and then told me the rebates were actually 6 months and the information of 4 to 5 weeks was wrong.
The rebates were received in received May 23 to them and still no rebates.
Minnie
Wantage, New Jersey
U.S.A.
The phones were then sent to my home address instead of the work address I gave them to send it to - and was left on the front porch in the winter. Afterwards, found they gave me misleading information on the service
charges for the blackberry unlimited charges by the phone company - I was told unlimited blackberry web was $5.99 each month on the phones- they were actually $19.00 each. I was also to get two $50.00 rebates thru
Iphonic/wirefly on the two phones and submitted them after 6 months as required by them and told it took longer than the 4-5 weeks as originally on their rebate forms and after each time I called I was told they received my rebate information from me later and later and then told me the rebates were actually 6 months and the information of 4 to 5 weeks was wrong.
The rebates were received in received May 23 to them and still no rebates.
Minnie
Wantage, New Jersey
U.S.A.
