- Report: #1518701
Complaint Review: Instacart shopping - Richmond Indiana
Reported By:
Audrey -
Richmond, Indiana, United States
Submitted:
Updated:
-
Author Not Confirmed
Why?
Instacart shopping
407, Sedgwick St. Richmond, 47374 Indiana, United States
Phone:
17659701321
Web:
N/A
Categories:
Business Rating:
(0)
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Instacart shopping missing items overcharging rude customer service Richmond Indiana
I used the online shopping site Instacart. My husband and I both went over everything finished and sent the order in. this is the second time I used this site I forgave them last time for the same mistake. I received texts saying they had to replace items but they never gave me a chance to ok.
She was already checked out when I replied. When the items did finally arrive, not only 50 percent of them were missing, I paid nearly 60 dollars for items that should not have cost that much. When I located the site and issued a problem, they played dumb and pretended they never "had an order" with the email I had.
Mind you again, my husband was there too when I put everything in. After a few minutes basically talking to a rude brick wall, I abruptly told them not only will I not use the site again I will prompt my friends and family to as well.
