;
  • Report:  #1223094

Complaint Review: instant checkmate inc - las vegas Nevada

Reported By:
yvonne hegney - bakersville, North Carolina, USA
Submitted:
Updated:

instant checkmate inc
4330 S. Valley Blvd. Ste. 118 las vegas, 89103 Nevada, USA
Phone:
8664905980
Web:
www.instantcheckmate.com
Tell us has your experience with this business or person been good? What's this?

I received an email in my inbox from this company, claiming that it is the most authoritative site to do back round checks on people.  It advertised that people, in general, are "amazed" by the info obtainable, and, in fact, people wonder if it's even legal to show this much info.

So, I went in, out of concern that there might be "criminal" misinformation available about me.  I clicked the botton to allow for a payment of $9.87.  And looked at the info they have about me.  The phone number was incorrect, and so was a lot of other info.  There was an option offered to continue to investigate three other people they named, for no additional charge.

I searched my deceased sister.  They recognized her as deceased, but, even with her correct DOB and Death date , they had her as having passed on 20 years older than she was at her death....their system apparently cannot do basic math.

My step mother has been deceased for quite a number of years, yet the site indicated she was still living, at the tender age of 113.

I then searched on my ex husband....very fertile terrain.  There were no criminal records for him, even though he was arrested and convicted of trying to strangle me...I know, I was there.  He was arrested several other times after that, all within the past five years, for stalking, breaking and entering, and violating restraining orders.  None of these felonies were indicated, either.

And, although they had speeding tickets listed for him, same county, same man, and prior to his being arrested for passing a stopped school bus, the stopped school bus charge was not listed, either.

So, if you're counting on this site to provide accurate info on potential dating partners, or for the hiring of non-criminal employees, think again.  The info is grossly inaccurate, and sorely lacking in important details, as well.

I did manage to find a phone number to cancel my membership.  When I called, they did agreed to reverse the charge of $22.95.  I had only approved a charge of $9.87.  They absolve themselves totally of any misinformation or lack of important info, claiming it's not their fault, and they had some ridiculous excuse for the additional charge being made to my credit card.  They have assured me they will send me an email recognizing the reimbursement, but, it might take as many as twenty-four hours to arrive, and it might be directed to my spam.

I would never recommend this website for anything.  If the refund is not forthcoming, I'll update this review.



2 Updates & Rebuttals

I actually sorry that my experience was not singular

#2Author of original report

Fri, April 17, 2015

Although I am sorry you had a negative experience, too, it is so comfortiing to know that I'm not crazy!  Thanks for taking the time to share your commiserating comments!!  It's really sort of cool to be friends with you in this way!

I had mentioned that I would update the review, if I hadn't received a refund.  I did receive an email from them saying they had cancelled my membership and applied a refund to my credit card.  Unfortunately, they have not. $22 means a lot to me these days, as I'm sure it does to a lot of you, especially when I only approved $9.87.

Seems like the safest route is to never buy anything online!  And not open any emails except those from a good friend or relative!


TheTruth411

Alabama,
USA
Agreed

#3General Comment

Fri, April 17, 2015

Same exact thing happen to me with this company. I was curious to find out what my background report looks like to get an idea of what information the employers receive. I came across this website and it was advertised as being one of best because updated accurate information. I signed up with their promotion 3 days for a $1 or something like that then comes the actual charge if not cancelled. So i signed up and searched my name and found out everything they advertised themselves to be was ocompletely false. My phone number was incorrect as well. My address was an OLD address and had no information on background period. Knowing myself my background is not spotless. No felonies or anything like that but i have some misdeamonors. Nothing was shown whatsoever it was coming up as no information found. I also searched up a few friends and theirs was incorrect as well. Showing up with no information, old addresses, and false phone numbers. I called them up right away and notified them of this and they took no responsibility whatsoever. Just stated that's as much information as they are allowed to get. I cancelled right away. 

Reports & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
//