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  • Report:  #1174775

Complaint Review: Instantcheckmate.com - Internet

Reported By:
Alicia - Pacific, Missouri,
Submitted:
Updated:

Instantcheckmate.com
Internet, USA
Web:
instantcheckmate.com
Categories:
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I did my research and found this company online that offered "Full Background Check Instantly" and signed up. I needed to know information such as; past addresses, phone numbers, employers, criminal history and so on. I was charged $22 and some change for an unlimited background search for one month. This meant that I had access to as many reports as I wanted for one full month. Now the process takes quite awhile as it shows that it's "searching database" for numerous things such as the things above that I listed I needed. I logged into the account to find that the only thing it had found was one previous address of mine from 5 years ago and that was literally it. Nothing more, nothing less than one previous address. So I noticed the option for the "premium upgrage" for information that "cannot be disclosed on basic account" for an extra fee of $19.99 and I went ahead and purchased. I was very unhappy about needing to upgrade to view this information after already paying $22 to view this information and finding nothing more than an address, but being as though I really needed this information, I went ahead with the upgrade. And guess what? Nothing more was listed. I paid another $20 for nothing more in this so called "premium upgrade" to view more private information. So now I've pad $43 to view one address. That's it. I have been on the phone with their customer service for the last 30 minutes. I've been hung up on twice. I am so upset. This is false advertisement. As soon as you search this place online it shows "full background check instantly" with information on so much, but as soon as you pay, you get nothing.



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