Complaint Review: Integrated Capital Management - Atlanta Georgia

Feel free to ask me about this complaint. I can't spend much time with twisted personal attacks and smear campaigns (or this hokey website). Integrated Capital Management, Inc. was dissolved in 2010.

I have had a similar problem with Mr. Stogner as he has been the most unprofessional person I have ever worked with in my life.  He also asked me to stop sending him harassing emails when he was the one that asked for my business.  He has serious personality issues and I would never recommend getting involved in business in any way whatsoever.  He will not follow through on the things he promises and will eventually turn on you and attack you if you dont say something he likes during the process. 

Do yourself a favor and DO NOT do business with Paul Stogner

My name is William Paul Stogner, the owner of Integrated Capital Management, Inc. I do recall a conversation this morning with Sandra F. Rheem. I will take a moment to address these concerns and share with you our policies, as well as defend against a misfocused effort to smear my personal name and that of my company.

To provide a foundation, I have never received a complaint on my licenses in the five years I have been in business (whether individual or corporate in two States - this can be verified), nor have I ever received a complaint with the Better Business Bureau in the five years I have been in business with the exception of the afore-mentioned complaint within this text. No transaction took place with Sandra F. Rheem, nor was an application given or taken by either party upon initial or final contact, so my only conclusion since there was no ripoff would be that she is trying to cause me trouble. She came into contact with my company per an online inquiry through an outside lead generation company requesting me to call her for a refinance transaction/information to do so.

The lead I received did not state her name but, rather, the name of another person she later identified as her husband immediately before hanging up the phone when it was then too late to help her. In other words, she requested me to contact her under someone else's name and social security number (a deceptive method of contact which raised a red flag for fraud). In the name of protecting my clientele (in the age of identity theft and especially when social security numbers are included in the online inquiry) we make sure to speak with the individual that inquired or a spouse, not someone who will not identify themself, which did not occur until the end of the phone call as she hung up.

Sandra claims I did not identify myself when I called. I always do primarily as I do not know many that would begin any financial transaction with someone who won't announce themself. An email containing complete contact information for myself and my company is sent while the phone is ringing as well. I would have been happy to help Sandra if she would have told me who she was, as a spouse is most always a mortgagor and a good contact for obtaining new business. I had a hunch she could have been the wife, but she would not confirm it upon request. I am being attacked as a result of protecting my client.

As you can likely see from the complaint herein, Sandra may believe that she has a right to punish you if you don't cower to her insults or opinions of you. When I requested that she cease her harassment (as she had already exhibited irrational behavior on the telephone and continued it through email), she then sent more harassing messages and filed two complaints in a single day... I think she mentions something about "taking this to an unnecessary level" in her complaint.

I don't receive compensation until a loan is closed, so with 5 years in existence and increasing revenue every year, I would imagine that literally every single one of my clients is pleased, or they wouldn't close the loan and I would not be compensated. Best of all, I tell every one of them they don't have to.

I think I've said enough regarding this issue. Sandra tried to harm me because I asked her to cease contacting my email with her opinions and I think it made her feel less when I didn't mean to make her feel that way. I'm not mad at her and I am not going to sue for slander, just feel kind of bad that she would waste so much time and effort to try to harm another person's income/reputation over what was at most a miscommunication.

I'm a good man and, when you know that, what other people say about you doesn't really bother you. Thanks for listening.