- Report: #172159
Complaint Review: Integretel 900 444 0353 - San Jose California
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Author Confirmed
Why?
Integretel 900 444 0353
integretel.com San Jose, California, U.S.A.
Phone:
800-736-7500
Web:
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Integretel 900 444 0353, infoservices900.com Fradulent $40 Charge for 900 number call from my new computer San Jose California
Incurred a 2 min $40.00 900 services bill on my Qwest phone bill from 12-26-2005.
Have a 2nd line for computer only. Integretel rep said that someone used the computer to dial-up and download some thing from the internet (oh! and by the way the user agreed to the $40 charge in a agreement).
Said that they would gladly block 900 calls billed from their company and that I needed to call Qwest to have a "full 900 data block" from each of my phone lines, especially the line for the computer. The rep also gave me instructions on how I could look up the web browser log to help narrow the source of the download.
Gave me www.infoservices900.com and that via this web site I could find out who, what, where the download was from. Not so a disclaimer say basically there is no way for them to track and store this sort of info.
I say SCAM SCAM SCAM... Not paying. Notice the statement on your Qwest bill that "Neither local nor long distance services can be disconnected for nonpayment of these charges." However, you should defintely let Qwest know that you are disputing the charges.
Stand Your Ground!!! Next stop Az Attorney General
Daniel
Vail, Arizona
U.S.A.
Have a 2nd line for computer only. Integretel rep said that someone used the computer to dial-up and download some thing from the internet (oh! and by the way the user agreed to the $40 charge in a agreement).
Said that they would gladly block 900 calls billed from their company and that I needed to call Qwest to have a "full 900 data block" from each of my phone lines, especially the line for the computer. The rep also gave me instructions on how I could look up the web browser log to help narrow the source of the download.
Gave me www.infoservices900.com and that via this web site I could find out who, what, where the download was from. Not so a disclaimer say basically there is no way for them to track and store this sort of info.
I say SCAM SCAM SCAM... Not paying. Notice the statement on your Qwest bill that "Neither local nor long distance services can be disconnected for nonpayment of these charges." However, you should defintely let Qwest know that you are disputing the charges.
Stand Your Ground!!! Next stop Az Attorney General
Daniel
Vail, Arizona
U.S.A.
1 Updates & Rebuttals
Daniel
Vail,Arizona,
U.S.A.
Qwest gets $40 charge removed
#2Author of original report
Wed, January 18, 2006
Qwest was nice enough to set up a 3 way call with Integretel. Instead of being connected to the 3 way call the Qwest rep came back on the line and said that Integretel will credit the charge effective within 30 days. Thank You Qwest. Now I have to pay a higher than nomal phone bill for the mo. of Jan to avoid late charges. I have to wait up to two billing cycles to see that the $40 credit was applied. Also, had Qwest place blocking on 900, 976 and collect calls. Each of these are used by some websites to get you $. Also, got information from others on how to find and destroy the auto-dialer that may be on my pc from other Ripoffreport.com members. Thank you Ripoffreport.com
