Cynthia
Cedar Bluff,#2Author of original report
Tue, January 24, 2006
*eureka* After some serious discussion with the lovely customer service department, it seems that my problem has been, at least temporarily, resolved. I won't hold my breath though. I'm sure those hidden charges will come popping up again in the future. For your protection!! If this happens to you, DO: 1- File a complaint with the FTC, the BBB, the Attorney General of California as well as the Attorney General of your home state(if different from California) 2- Contact your phone company and have a 900/700 number block put on your phone, also have a dispute put on the charges. 3- Contact Integretel and tell them that you have done all these things and demand a full 100% refund. They will go through the whole scripted act like with me and pretty much everyone else on here, but do not settle on 50%! You should not pay for what you did not do!! Most Importantly...DO take action, DO files complaints and disputes, because if it's happened to you, it's happened to someone else too. We have to watch out for each other!!